Apple has acknowledged issues with the anti-reflective coating on some MacBook Airs

27. 3. 2020

Apple admitted this week that some of its Retina display laptop models may have issues with the anti-reflective coating. The company indicated this fact in a report addressed to authorized service providers. The editors of the MacRumors server managed to get the report.

"Retina displays on some MacBooks, MacBook Airs, and MacBook Pros may exhibit anti-reflective (AR) coating issues," it says in the message. Internal documentation, intended for Apple services, originally mentioned only MacBook Pros and twelve-inch MacBooks with Retina display in this context, but now MacBook Airs have also been added to this list, and they are mentioned in at least two places in the document. MacBook Airs got Retina displays in October 2018, and Apple has been equipping every subsequent generation with them since then.

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Apple offers a free repair program for laptops that experience a problem with the anti-reflective coating. However, this currently applies only to MacBook Pros and MacBooks, and the MacBook Air has not yet been included in this list - despite the fact that Apple admits the possibility of problems with the anti-reflective layer in these models as well. Owners of the following models are entitled to a free repair in case of problems with the anti-reflective coating:

MacBook Pro (13 inch, early 2015)
MacBook Pro (15 inch, Mid 2015)
MacBook Pro (13 inch, 2016)
MacBook Pro (15 inch, 2016)
MacBook Pro (13 inch, 2017)
MacBook Pro (15 inch, 2017)
MacBook (12-inch Early 2015)
MacBook (12-inch Early 2016)
MacBook (12-inch Early 2017)

Apple launched the free repair program in October 2015 after owners of some MacBooks and MacBook Pros began complaining about problems with the anti-reflective coating on their laptops' Retina displays. However, the company never mentioned this program on its website. The problems eventually resulted in a petition with almost five thousand signatures, and a group with 17 thousand members was also created on social networks. Users vented their complaints on Apple support forums, on Reddit, and in discussions on various tech sites. A website with the title was even launched "State gate", which featured photos of affected MacBooks.

Topics: MacBook (Retina, 2017), MacBook Pro (Mid 2017), MacBook Pro (Retina, Mid 2015), MacBook Pro (Retina, Early 2015), MacBook (Retina, 2016), MacBook (Retina, 2015), AR, Retina, MacBook Air, MacRumors

Discussion of the article

Marek

28. 3. 2020 13:55

I don't understand the confusion. A year ago, Apple still offered it officially, then quietly withdrew it, and now it's officially offered again? I changed the display about a month ago, although Apple did not officially offer it, but the service recognized it and replaced it for free.

lenka

13. 7. 2020 17:11

In which service did they recognize it for you? Thank you for your message. Lenka

Jack

12. 9. 2020 15:26

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