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Apple usually offers a fairly wide range of warranty and post-warranty repairs in its stores. However, what technicians in Apple stores are not allowed to do is to handle a swollen battery in any way. A newly released video on the site shows why.

Many iPhone service tasks are fairly routine, but once a technician gets their hands on an iPhone with a blown battery, the protocol for these situations is clear. Such a phone must be taken to a special box, which is located in one of the backrooms of every official Apple store. This is due to the dangerous nature of any device with a battery in this condition.

Replacement phone I got exploded in my face the other day. Luckily my work got it on video. from r/Wellthatsucks

What can happen when handling a phone with a swollen battery is clearly shown in a newly published video. The technician tries to remove the swollen battery from the phone's chassis, but during the disassembly, the outer casing is damaged and the battery subsequently explodes.

As soon as oxygen gets into the battery case (especially one damaged in this way), a violent chemical reaction begins, which usually ends in a fire, sometimes also in a small explosion. Although it only takes a few seconds for the battery to "burn out", during this time it is a very dangerous thing. Either due to burning as such or due to toxic fumes. For this reason, Apple service centers, for example, are required to have a container with sand present at workplaces where batteries are replaced. Just for the situations mentioned above.

So if you have a swollen/inflated battery on your iPhone, you'd better leave it in the hands of professionals at a certified service. As the video above shows, they're also not infallible. However, they usually have the means to adequately respond to potential inconvenience. A similar explosion of the battery in domestic conditions may threaten the further spread of the fire.

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Source: Reddit

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