Michal Ždanský For less than two months, O2 customers have had problems activating iMessage and FaceTime. After toggling the button in the settings, the phone number option in the send and receive addresses remained greyed out, preventing users from using the free texting services. O2 suspected that it was blocking iMessage and FaceTime on purpose to avoid losing profits from SMS and possibly calls.
The explanation is finally here. The problem was in the SMS that is sent to Apple for activation. Due to a technical complication, it did not reach the company's servers at all, therefore the service was not activated. The server was dealing with the problem Appliště.cz, who dealt with it directly with the operator. O2 explained the matter subsequently:
In the past weeks, we noticed that some of our customers could not activate the iMessage service, or that its activation took an unreasonable amount of time. iPhone users from other countries also experienced this problem, so it was not limited to the O2 network. The reason for the activation error was that Apple didn't accept the activation SMS that was sent - even though it appeared to be properly sent on our network.
We got in touch with Apple's London headquarters and together we found such a setting so that the activation SMS was properly received. So the activations should now work without problems, which I verified several times on my own iPhone as well.
iMessage and FaceTime should now be activated. You can activate in Settings > Messages by enabling the option iMessage, the same then in Settings > FaceTime. During these two months, the services were functional, but only for those who managed to activate it earlier, the problem with the activation SMS only affected those who, for example, needed to reactivate the service after reinstalling the phone.
Or those who almost smashed a new iPhone or had to cut a new SIM card twice at the O2 branch because everyone claimed how everything works.
Those who smashed the new iPhone are incompetent bastards, they shouldn't own the phone at all, and certainly not from the company.
What companies? What are you doing here, boy?
Well, if a company gives an iPhone to all employees and he crushes it, then he is an incompetent bastard and has no business in that company :)
I don't know where you found out that I have a company phone, but ok. Of course, this was said figuratively, because if you buy something for 17K and something elementary doesn't work on it, it will turn you off right from the start.
But I'm not talking about you at all, you didn't mention that it's about you, so calm down again :)
It still doesn't work for me. Am I the only one?
Try disabling iMessage with the slider and re-enable after a while, it should work within a minute.
That didn't help either, so out of necessity I tried restoring the iP, not even that. I don't know where the error could be.
Well, I don't see it in that case, I managed to activate it this way the first time...
The only thing I can recommend is to go to an O2 store and sort it out with the operator. I have good experience with technicians from the shop in OD Novy Smichov, if you are from Prague.
Thank you for the tip, unfortunately I'm not just a Praguer.
About 14 days ago, even before the iM functionality was announced at o2, I managed to launch it and even send a few SMS, after turning off the Internet and then turning it on, it didn't work anymore..
Heck, smart grid, well :-D
I've smashed iPhones too. Sve, own, personal. This happens once or twice in anger. Like nothing.
Hmm, I have had a similar problem with Vodafone for many months. Vodafone, as is its habit, coughs on me. Unfortunately, I can't listen to him, I don't have any signal at home other than from these artists...
Great, will O2 reimburse me for all those texts? Can't I start them together somehow? In America we would win :))
Well, I have to say that iMessages stopped working for me in the middle of nowhere, but they appeared as delivered to the senders.
It was only today that they were reactivated.
So it didn't just affect newly activating users.