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The thirty-first issue of the Respekt weekly was published last week. I was interested in the article Customers, unite! (in the paid section), in which the author Ivana Svobodová reflects on why Czech consumers are paying dearly for lethargy and must rebel.

The article dwells on the willingness of Czechs to pay higher prices for branded goods. A rather long article discusses mobile operators, call prices and the iPhone. I started reading with enthusiasm and couldn't stop wondering how mobile operators explain their "pricing" in the Czech Republic. It would certainly be a shame for such an interesting article to fall into early oblivion. That's why I decided to share this experience with you.

Note: Italics the original text of Respekt is marked.

Small iPhone sales or how to set a price

And it's not just about call prices, they are more expensive in the Czech Republic than in the neighboring half of Slovakia. A look at T-Mobile's website in different countries reveals the following, for example: Czech customers interested in an iPhone smartphone have to fork out fifteen times more than Austrian customers. You can get this recent innovation on the telecommunications market with a two-year contract and with a monthly flat rate corresponding to 1200 crowns, a German T-Mobile customer for one euro, with the Austrian branch for 29 euros, in Poland for 250 euros and in the Czech Republic with the same operator for - 450 euros .

When the iPhone 22G went on sale in the Czech Republic on August 2008, 3, the most expensive plans were buy an iPhone for CZK 1. A reminder of this can still be found on the website today price. Over time, however, operators discovered that a phone with a bitten apple is a golden calf and customers are willing to pay. Since then, every year (with the introduction of a new iPhone model) the tariffs and prices of the device have always been adjusted upwards. The increase in the price of the phone is explained in different ways. At one time, T-Mobile explained the increase in the price of a non-subsidized device by CZK 3000 as follows: "In recent days, we have been experiencing extreme interest from foreign resellers in the iPhone 3G. This group focuses on non-subsidized devices, which it buys in large quantities and presumably exports to markets where the device is not yet available".

Czech T-Mobile employees explain this shocking price difference quite confusingly. "In Austria, T-Mobile was the exclusive seller of iPhones, which we did not succeed in, so it was clear to us that we would not sell many devices and it would not be worthwhile for us to subsidize them," says T-Mobile CZ spokesperson Martina Kemrová. "We didn't have any data on the number of interested parties or people who already owned an iPhone, but it was clear to us from various Internet discussions," explains Mrs. Kemrová, according to which the price of the phone was formed. And they left the device to the dear Czech clients also because they are just toys and don't really spend. "Operators are looking for a source of income in data services, but it was clear to us from our experience with a Czech customer that he buys an iPhone more because it is nice and that he views photos on it, rather than because it would provide us with a significantly larger volume of data," adds the spokesperson .

Before the official start of sales, an estimated 10 to 000 iPhones from gray imports were in use in the Czech Republic. Wasn't it strange to our operators that phones that they don't sell are being reported to their network? It was not a matter of several hundreds, but of several tens of thousands of devices! They must have known about this fact. Each phone has a unique code IMEI and it is stored in their internal systems. According to it, information about the manufacturer and model of the phone can be found. In addition, the iPhone was not approved for use in Czech mobile networks until August 2008. Did the Czech operators really miss these facts?

All foreign telecommunications companies that ever started selling the iPhone reported and report record sales and huge customer interest. Why should the numbers be completely different in the Czech Republic?

In today's age of marketing massages and all kinds of surveys, does the Czech mobile number one determine the price of a phone based on internet discussions? The operators knew about the very decent sales figures within a few weeks and even competed in the press to see who sold more phones.

You can take it as a fable, but there is a tradition that if it weren't for the iPhone, we wouldn't have third-generation networks. In the past, all three Czech operators committed to building them. After some time, only O3 operated the only 2G network in Prague, Brno and Ostrava. T-Mobile even distanced itself from its commitment and declared that it would only build fourth-generation networks. Thanks to the iPhone, data traffic on the network has reportedly increased several times, and operators were thus forced to build a 3G network.

Percentage, shares and statistics

Her company has sold only "several tens of thousands" of iPhones so far - in contrast to its sister in Austria, which has hundreds of thousands of iPhones in its arsenal. Mrs. Kemrová denies that a subsidy making the iPhone available to more interested parties could improve: "No, we know our market. No applemania here."

T-Mobile and O2 are silent on the exact number of units sold (citing a non-disclosure agreement with Apple). Both operators report tens of thousands of units sold. Vodafone admits around 30. The available numbers from last year speak about traffic 200 iPhones of all generations. Another year has passed and the number of users of Apple's smartphone has exceeded 250.

You can read more numbers on the Internet Advertising Conference website. Mr. Slavomír Doležal from T-Mobile in his March presentation The mobile market in numbers states: 2 mobile internet users, 258% of them use smartphones and the third in order with 388% is the Apple brand. In real terms, this represents 37 iPhone owners who use the Internet on their mobile. The numbers are somewhat distorted, because not every smartphone owner uses the Internet.

So how often is the Apple product brand used for mobile browsing? View current statistics <a href="https://cdn.shopify.com/s/files/1/1932/8043/files/200721_ODSTOUPENI_BEZ_UDANI_DUVODU__EN.pdf?v=1595428404" data-gt-href-en="https://en.notsofunnyany.com/">here</a>. It is currently 47,16% of all accesses. Do operators really know their market?





Excerpts from the article were used with the kind permission of Respekt magazine.

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