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Dear readers, Jablíčkář offers you the exclusive opportunity to read several samples from the upcoming biographical book of Steve Jobs, which will arrive in the Czech Republic on 15 November. Now you can not only pre-order, but at the same time to look into its contents...

Please note that this text has not been proofread.

We start with chapter 25.

Creative principles

The collaboration of Jobs and Ive

When Jobs, after taking over as interim chief executive in September 1997, called the top management together and delivered a rousing speech, among the audience was a perceptive and passionate thirty-year-old Briton, the head of the company's design team. Jonathan Ive - to all Jons - wanted to leave Apple. He did not identify with the company's primary focus on profit maximization rather than product design. Jobs' speech made him reconsider that intention. “I remember very vividly when Steve said that our goal is not just to make money, but to create great products,” Ive recalls. "Decisions based on this philosophy are completely different from the ones we've made at Apple before." Ive and Jobs soon developed a strong bond that eventually led to the best industrial-design collaboration of their era.

Ive grew up in Chingford, a town on the north-eastern outskirts of London. His father was a silversmith who later began teaching at the local vocational school. “Dad is a fantastic craftsman,” says Ive. "One day as a Christmas present he gave me a day of his time when we went to the school workshop together, during the Christmas holidays, when no one was there, and there he helped me make everything I came up with." The only condition was that Jony had to have everything , draw by hand what he wants to produce. "I have always perceived the beauty of things made by hand. Later I realized that the most important thing is the care one gives to it. I hate it when carelessness and indifference can be seen in the product.”

Ive attended Newcastle Polytechnic and worked in a design consultancy in his spare time and holidays. One of his creations was a pen with a small ball on top that could be played with. Thanks to this, the owner has developed an emotional relationship with the pen. As his thesis, Ive created a headset microphone – made of pure white plastic – to communicate with hearing-impaired children. His apartment was full of foam models that he created as he tried to get the most perfect design possible. He also designed an ATM and a curved telephone, both of which won a Royal Society of Arts award. Unlike other designers, he doesn't just make nice sketches, but also focuses on the technical and functional side of things. One of the defining moments during his studies was the opportunity to try his hand at designing on a Macintosh. "When I discovered the Mac, I felt a kind of connection with the people who worked on the product," he recalls. "I suddenly understood how a business works, or how it should work."

After graduating, Ive participated in the founding of the Tangerine design firm in London, which later won a consulting contract with Apple. In 1992, he moved to Cupertino, California, where he accepted a position in Apple's design department. In 1996, a year before Jobs returned, he became the head of this department, but he was not happy. Amelio didn't place much importance on design. "There wasn't an effort to take extra care of the products because we were trying to maximize profits first and foremost," says Ive. "We designers only had to design a nice exterior, and then the engineers made sure that the interior was as cheap as possible. I was going to quit.”

When Jobs assumed the aforementioned position and gave his welcome speech, Ive finally decided to stay. But Jobs initially looked for a world-class designer from the outside. He spoke with Richard Sapper, who designed the ThinkPad for IBM, and Giorgetto Giugiaro, who created the design of the Ferrari 250 and the Maserati Ghibli I. But then he also visited Apple's design department, where he was impressed by the friendly, enthusiastic and very conscientious Ive. "We discussed approaches to forms and materials together," Ive recalls. "I recognized that we are both tuned in to the same wave. And I understood why I like the company so much.”

Jobs later described to me the respect with which he treated Ive:

"Jony's contribution not only to Apple, but to the world in general, is enormous. He is an extremely intelligent person and a versatile personality. He understands business and marketing matters. He can grasp things comprehensively. He understands the principles of our society better than anyone else. If I have a soulmate at Apple, it's Jony. We come up with most of the products together, and then we go to others and ask them, 'What do you think about this?' He is able to see the whole of each product as well as the smallest details. And he understands that Apple is a company built around products. He's not just a designer. That's why it works for me. He is as operational as few at Apple but me. There is no one in the company who can tell him what and how to do or to go away. This is how I set it up.

Like most designers, Ive enjoyed analyzing the philosophy and thought processes that led to a particular design. With Jobs, the creative process was more intuitive. He chose models and drawings simply based on whether he liked them or not. Ive then, based on Jobs' impressions, developed the design to his satisfaction.
Ive was a fan of German industrial designer Dieter Rams, who worked for Braun, a consumer electronics company. Rams preached the gospel of "less but better" -- weniger aber besser -- and like Jobs and Ive, he wrestled with each new design to see how much it could be simplified. Ever since Jobs declared in his first Apple brochure that "the greatest perfection is simplicity," he has always pursued a simplicity that comes from mastering all complexities, not ignoring them. "It's hard work," he said, "to do something simple, really understand all the challenges and potential problems, and come up with an elegant solution."

In Ive, Jobs found a kindred spirit in his search for real, not just external, simplicity.
Ive once described his philosophy in his design studio:

"Why do we think that what is simple is good? Because with physical products, a person must feel that he controls them, that he is their master. Bringing order to complexity is the way to get the product to obey you. Simplicity is not just a visual style. It's not just minimalism or the absence of chaos. It's about diving into the depths of complexity. In order for a thing to be truly simple, you have to go deep into it. For example, if you strive to have no screws on something, you can end up with a very complex, complicated product. It is better to go deeper and understand the whole product and how it is made. Only then can you create simplicity. To be able to strip a product of parts that are not necessary, you have to have a deep understanding of its spirit.”

Jobs and Ive shared this fundamental principle. For them, design didn't just mean how the product looks from the outside. The design had to reflect the essence of the product. "In most people's vocabulary, design means tinsel," Jobs told Fortune in an interview shortly after taking the reins at Apple again. "But for me, this understanding is completely far from how I perceive design. Design is the elemental soul of human creation, which manifests itself in further and further outer levels."
Therefore, at Apple, the process of creating a product design was inextricably linked with its technical construction and production. Ive talks about one of Apple's Power Macs: "We wanted to strip it of everything that wasn't absolutely essential," he says. “This required thorough collaboration between designers, developers, engineers and the production team. We went back to the beginning again and again. Do we need this part? Is it possible for it to perform the function of the other four components?”
How Jobs and Ive felt strongly about connecting product design and its essence with its production is illustrated when they once went to a kitchen supply store while traveling in France. Ive picked up a knife he liked, but immediately put it down in disappointment. Jobs did the same. “We both noticed a little glue residue between the hilt and the blade,” Ive recalls. They then talked together about how the good design of the knife was completely buried by the way the knife was made. We don't like to see the knives we use glued together,” says Ive. "Steve and I notice things that destroy the purity and distract from the essence of the product, and we both think about how to make our products look absolutely clean and perfect."

The Jony Ive-led design studio on the ground floor of the Infinite Loop 2 building on Apple's campus is hidden behind tinted windows and heavy armored doors. Behind them is a glassed-in reception, where two female assistants guard the entrance. Even most Apple employees don't have free access here. Most of the interviews I did with Jony Ive for this book took place elsewhere, but on one occasion, in 2010, Ive arranged for me to spend an afternoon in the studio, looking at everything and talking about how here Ive and Jobs worked together.

To the left of the entrance is an open space where the young designers have their desks, and to the right is a closed main room with six long steel tables where they work on the upcoming models. Behind the main room is a studio with a series of computer workstations, from where you enter a room with molding machines that turn what is on the monitors into foam models. Next, there is a chamber with a spray robot that makes sure the models look real. It's austere and industrial here, all in metallic gray decor. The crowns of the trees behind the windows create moving figures on the dark glass of the windows. Techno and jazz sound in the background.

As long as Jobs was healthy, he had lunch with Ive almost every day, and in the afternoon they went to tour the studio together. Immediately upon entering, Jobs inspected the tables of upcoming products to make sure they aligned with Apple's strategy, examining the evolving form of each with his own hands. Usually it was just the two of them. The other designers only looked up from their work when they arrived, but kept a respectful distance. If Jobs wanted to solve something specific, he would call the head of mechanical design or someone else from Ive's subordinates. When he was excited about something or had an idea about the company's strategy, he sometimes brought CEO Tim Cook or marketing chief Phil Schiller with him to the studio. Ive describes how it went:

“This amazing room is the only place in the entire company where you can look around and see everything we're working on. When Steve arrives, he sits down at one of the tables. For example, when we are working on the new iPhone, he takes a chair and starts playing with different models, touching them and turning them in his hands and saying which one he likes best. Then he looks over the other tables, it's just him and me, and examines how the other products are being developed. In an instant, he gets an idea of ​​the whole situation, the current development of the iPhone, iPad, iMac and laptop, everything we deal with. Thanks to this, he knows what the company spends energy on and how things are connected to each other. And sometimes he says: 'Does it make sense to do this? We grow a lot here,' or something similar. They try to perceive things in relation to each other, and that is quite challenging in such a large company. Looking at the models on the tables, he is able to see the future of the next three years.

A major part of the creative process is communication. We are also constantly walking around the tables and playing with the models. Steve does not like to examine complex drawings. He needs to see the model, hold it in his hand, touch it. And he's right. Sometimes I'm surprised that the model we make looks like crap, even though it looked great in the CAD drawings.

Steve loves coming here because it's quiet and peaceful. A paradise for a visually oriented person. No formal design evaluation, no complex decision making. On the contrary, we make decisions quite smoothly. Since we work on our products on a daily basis, we discuss everything together every time and do without silly presentations, we don't risk major disagreements."

On the day I visited the studio, Ive was overseeing the development of a new European plug and connector for the Macintosh. Dozens of foam models were molded and painted in even the finest variations for examination. Someone might wonder why the head of design deals with such things, but Jobs himself was involved in overseeing the development. Since the creation of a special power supply for the Apple II, Jobs has been concerned not only with the construction, but also with the design of such components. He personally holds a patent for a white power "brick" for the MacBook or for a magnetic connector. For completeness: as of early 2011, he was registered as a co-inventor on two hundred and twelve different patents in the United States.

Ive and Jobs were also passionate about the packaging of various Apple products, some of which they also patented. For example, patent number D558,572 issued in the United States on January 1, 2008 is for an iPod nano box. The four drawings show how the device is nestled in the cradle when the box is open. Patent number D596,485, issued on July 21, 2009, is again for the iPhone's case, its sturdy cover and the small shiny plastic body inside.

Early on, Mike Markkula explained to Jobs that people judge "a book by its cover," so it's important to tell by the cover that there's a gem inside. Whether it's an iPod mini or a MacBook Pro, Apple customers already know what it's like to open a well-crafted case and see how carefully the product is nestled inside. “Steve and I spent a lot of time on the covers,” says Ive. "I love when I unwrap something. If you want to make the product special, think about the unwrapping ritual. Packaging can be theater, it can be a finished story.”

Ive, who had the sensitive nature of an artist, sometimes became irritated when Jobs took too much credit. His colleagues shook their heads over this habit of his for years. At times, Ive felt a little squeamish about Jobs. "He looked at my ideas and said, 'This isn't good, this isn't great, I like this,'" Ive recalls. “And then I sat in the audience and heard him talking about something as if it was his idea. I pay close attention to where each idea comes from, I even keep a journal of my ideas. So I'm really very sorry if they appropriate any of my designs.” Ive also bristles when outsiders claim that Apple is standing on Jobs's ideas. "That puts Apple at a huge disadvantage as a company," Ive says bluntly, but calmly. Then he pauses and after a moment acknowledges what role Jobs is actually playing. "The ideas that my team and I come up with would be completely useless without Steve pushing us, working with us, and overcoming any obstacles that would prevent us from turning our ideas into a concrete product."

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