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This situation is not easy to follow for long-time Mac users. But, especially in recent months, few people will have a reason not to doubt any matter related to Apple computers. Did a purely computer company really put Macy on the back burner? Apple says otherwise, but the actions don't prove it.

There are many topics to talk about when it comes to Apple computers. The biggest argument against the California company's claim that it still cares about Macs and attaches the highest priority to them is the fact that in recent years, for example, it has completely resigned to updating several product lines.

From the point of view of a person who has been using an Apple computer for many years, the most worrying thing is that Apple is starting to put the shoes in both hardware and software. And that's a complex problem that ruins the user experience, whether you have an older Mac or bought the latest MacBook Pro.

Worrying symptoms

It would be easiest to stay with this machine, because in recent weeks it has been mainly discussed in connection with Apple - the MacBook Pro with Touch Bar - and the Californian giant has received a fair amount of criticism for it. However, all of this only adds to the disturbing events of recent times, when we can begin to wonder where Apple is going with its computers.

Former Apple executive and respected expert Jean-Louis Gassée wrote his text "MacBook Pro Launch: Embarrassment" begins:

“Once upon a time, Apple was known for its superior storytelling skills and the best supply chain management in the industry. But the recent launch of the MacBook Pro, flawed and undervalued, shows troubling missteps and raises questions about an aging corporate culture.”

In his commentary, Gassée mentions all the points for which the new MacBook Pro is criticized, whether it is operation memory, number of adapters or his unavailability in stores, although according to him Apple could have mitigated the criticism a lot in advance:

"Apple's seasoned executives broke a basic sales rule: don't let customers discover a problem. No product is perfect, so tell them everything, tell them now, and admit it yourself. If you don't, your customers – and your competition – will do it for you.”

Gassée argues that if Apple had spent just a few minutes during its hour-long unveiling of the new MacBook Pro explaining why the latest professional computer could have only 16GB of RAM, why it needs to be used many adapters or why the display is not touch screen, it would do better. Especially when he then ironed out the resulting damage additionally and hastily afterwards. However, all this does not apply only to the MacBook Pro.

Apple does not comment on practically anything and leaves all the users of its computers, who are among the most loyal and at the same time the oldest, in uncertainty. No one knows when or if we will ever see a new Mac Pro, or where the owners of the aging MacBook Air should take their steps. When, after a year and a half, Apple releases a brand-new computer with one problem after another, embarrassment and concern are justified.

Many of the criticized steps could be defended by Apple; it can often be a point of view, either on the way of use or perhaps the development for the future. However, one step is causing real wrinkles on the forehead - it is Apple's latest solution with the allegedly weaker durability of the new MacBook Pros.

Solving non-solutions

In its promotional materials, Apple claims 10 hours of battery life. But the Internet was flooded with complaints from customers that their new machines did not even come close to reaching this goal. Many he speaks even only about half the duration (4 to 6 hours), which is simply not enough. Although Apple's assumptions are usually exaggerated, acceptable in reality are one, at most two hours below its data.

Although the new MacBook Pros have batteries with a lower capacity than the previous models from 2015, Apple still promises at least the same durability. According to experts, software may largely be to blame – macOS still needs to sit down due to the new components, and we can expect that the endurance of MacBook Pros will be better with each subsequent Sierra update.

After all, that was exactly what was expected after the release of macOS 10.12.2, for which Apple did not even mention the battery problems, although it admitted the extensive problems with poor battery life in a different way - by removing the battery life indicator, which is actually a much worse way.

In addition, Apple only added that in its tests, the new MacBook Pros correspond to the official data, i.e. 10 hours of operation on the battery, but it is the indicator of the remaining time until discharge that can confuse users. Due to the dynamically functioning processors and other hardware components, it is no longer so easy for macOS to calculate the relevant time data, as the computer load and hardware activity are constantly changing.

But removing the remaining battery indicator is not the solution. If the new MacBook Pros lasted only six hours, the hidden indicator will not add three more hours, but the user will not see it in black and white. Apple's argument that simply due to the constantly changing processor load, processes running in the background and the overall diverse use of the computer, the endurance cannot be accurately estimated is difficult to accept at the moment.

The removal of the pointer is clearly Apple's answer to the current problem that its flagship laptop is still unable to fulfill its claimed endurance. At the same time, the potential problem with bad estimates of how much battery life is left has been around for a long time. It is definitely not just a matter of the latest computers, but the important thing was that thanks to the time data, the user could usually estimate at least roughly how long it would take the computer to actually die on the battery.

It was clear that when your MacBook was showing 50 percent and four hours left after surfing and office work, and you suddenly opened Xcode and started programming or doing heavy graphic work in Photoshop, the computer really didn't last four hours. However, everyone already expected this from experience, and moreover, the indicator leveled off after some time.

I know from my own long-term experience that it was possible to help with the time estimate, at least as a guide. When the MacBook showed me an hour at 20 percent, I knew that it was no longer suitable for long-term work without a source. But Apple has now completely removed the time indication of endurance from everyone and left only those percentages, which are much harder to grasp in this regard.

If the endurance of the new MacBook Pros was as it should be, Apple would probably not be concerned with any time data, but this is how the user experience is primarily affected. If the current algorithm really wasn't always able to work correctly (some say it was off by as much as four hours), Apple certainly had many options to improve it (eg by including other factors in the equation). But he decided on the simplest solution - to remove it.

“Tesla's range estimate depends on many factors, so we're getting rid of the range indicator. You're welcome," parodied Apple's move on Twitter Mike Flegel. "It's like having a watch that doesn't tell the exact time, but instead of fixing it or replacing it with a new one, you solve it by not wearing it." he said John Gruber, who moderated his with this announcement previous, a somewhat unfair analogy: "It's like being late for work, and they fix it by breaking your watch."

Interesting opinion expressed na 9to5Mac Ben Lovejoy:

"It seems to me that - by claiming 10 hours of battery life and removing MagSafe - Apple's vision is to turn MacBooks into devices that we use like iPhones and iPads: we charge them overnight and then use them on battery only. But most of us don't even come close to this vision.

The argument that there are also only percentages on iPhones and iPads and not the time until the device discharges is often rejected. But it is necessary to realize that, unlike mobile devices, computers are usually used completely differently. While you use the iPhone all day, but only in shorter time intervals, where the remaining endurance may not be so important, you may want to work on the MacBook for eight hours at a time. Then the estimation of the remaining time is relevant.

Personally, I've always found the time indicator helpful when using it (most recently on last year's MacBook Pro) and its predictions have been helpful. If the pointer doesn't work so reliably on the latest machines, Apple should have tried to find a solution other than depriving everyone of it.

Accumulating minor errors

But to be fair, it's not just about the battery status indicator being removed. This would not be enough to question Apple's focus on the entire product, but the entire operating system, which has been called macOS since this year, has been showing signs of a certain lack of interest in recent years.

Colleagues and many others are increasingly talking about the fact that they are starting to encounter bugs on the Mac that would have been unthinkable just a few years ago. I usually didn't admit it myself, because many times I didn't come across the described errors myself, but I find that I can often get over some small snag without really realizing it.

I'm not talking about any big lapses, but little things like the occasional freeze or crash of the app, error messages popping up, or things and functions that otherwise "just work" not working correctly. Each user could probably name their own symptoms, they often change depending on the activity and type of computer.

In general, however, stability and reliability are not what they used to be, as most long-term Mac users will recognize upon closer observation, although as I admit, sometimes we can simply accept a slight deterioration and move on. But if my macOS can now freeze in such a way that there is no other solution but to restart the computer, that is undesirable.

Of course, the operating system cannot be without errors, but it is not for nothing that many say that the last truly stable macOS (or more precisely OS X) was Snow Leopard. Apple beat itself to the punch in this regard when it committed to releasing a new computer operating system every year. It seemed quite illogical even then, and maybe Apple should take back its decision. Even given the abandonment of regular computer updates, it would make sense.

The macOS operating system continues to maintain a very high standard, and its bugs are certainly not a reason for users to look for other platforms, but it would be a shame if the Mac was not given the attention it deserves.

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