Close ad

Assessing Apple and the state of affairs is simply fashionable, whether in a positive or negative sense. As one of the most valuable and successful companies in recent years, Apple encourages this. It is possible to look at the Californian giant through different lenses, and recently two texts appeared that should not be missed by anyone who cares about Apple.

Na Above Avalon Neil Cybart wrote the lyrics Grading Tim Cook (Tim Cook Rating) and Dan M. independently published a comment on the same day Apple Inc: A Pre-Mortem. Both are trying to map where Apple has gone in the five years under the leadership of Tim Cook and how it is doing.

Both texts are stimulating also due to the fact that they try to approach the evaluation in a completely different way. While Neil Cybart as an analyst looks at the whole thing mainly from the point of view of business as such, Dan M. evaluates Apple from the other side, from the customer's side, with an interesting post-mortem analysis.

Tim Cook's rating

The main premise of Cybart's text is that it is not at all easy to evaluate Tim Cook: "When trying to evaluate Tim Cook fairly, you will soon find out that it is not an easy task. Apple has a unique corporate culture and organizational structure where Cook is not a typical technology CEO.”

tim-cook-keynote

Therefore, Cybart decided to determine the circle of Cook's closest collaborators (inner circle), who act as the controlling brain of the company, and it is with this circle of closest colleagues in mind that they evaluate Cook's performance in areas such as product strategy, operations, marketing, finance and others.

Instead of evaluating Cook alone, it makes more sense to evaluate the entire inner circle with Cook as the leader. The main reason is that it is difficult to distinguish where and how Apple's strategies are decided within this group. Note how responsibilities have been divided for some key products in recent years:

– Jeff Williams, COO (Chief Operating Officer): He oversees the development of the Apple Watch and Apple's health initiatives.
– Eddy Cue, SVP of Internet Software and Services: He directs Apple's growing content strategy into music and video streaming, although he also heads the overall services strategy.
– Phil Schiller, SVP Global Marketing: He took on more responsibility for the App Store and developer relations, even though these areas lacked a direct connection to product marketing.

Apple's most important new product and initiative (Apple Watch and health) is driven by a member of Cook's inner circle. In addition, the areas that have had the most problems and controversies in recent years (services and the App Store) are now directly managed by people from Cook's inner circle.

It is the four-leaf clover Cook, Williams, Cue, Schiller who considers Cybart to be the most important man in terms of the main management of the company. If you missed Apple's chief designer Jony Ive from the list, Cybart has a simple explanation:

Jony has taken on the role of Apple's product visionary, while Cook's inner circle runs Apple. (…) Tim Cook and his inner circle handle day-to-day operations, while the industrial design group handles Apple's product strategy. Meanwhile, as Chief Design Officer, Jony Ive can do whatever he wants. If that sounds familiar, it's the same role that Steve Jobs had.

Thus, Cybart not only tries to report the performance of Cook's team in several key areas, but also provides a very good insight into what the organizational structure of the company's top management looks like today. We recommend read the full text on Above Avalon (in English).

Apple Inc: A Pre-Mortem

While Cybart's text seems rather optimistic, although it is certainly not without criticism, we find the opposite approach in the second mentioned text. Dan M. bet on the so-called pre-mortem analysis, which consists in the fact that we work with the premise that the given company/project has already failed and retrospectively we try to identify what led to the failure.

It is not easy to evaluate a company that I love as if it has failed. I have spent tens of thousands of dollars on Apple products and spent countless hours studying, admiring and defending the company. But I also started to notice too many unusual bugs and realized that turning a blind eye to them wouldn't help Apple.

Dan M. therefore decided to use this method to analyze five areas - Apple Watch, iOS, Apple TV, Apple services and Apple itself - in which he provides an almost exhaustive list of what is wrong with each product or service, where according to it discovers errors and what problems it presents.

Dan M. mentions both general criticism that is often leveled in connection with Apple and its products, as well as very subjective opinions on, for example, the functioning of the Apple Watch or Apple TV.

It is likely that you will agree with the author on many points, depending on your own experience, as well as completely disagree with him on others. Read the full pre-mortem analysis by Dan M. (in English) is nevertheless stimulating for further refinement of one's own opinion on this topic.

After all, in his text, the author refers to his friend's advice: "The Apple community makes a mistake - they accept what Apple is doing and then try to prove that it is good. However, everyone should make up their own minds instead.'

.