Jan Zdarsa I am a relatively satisfied O2 user, but one thing still bothers me - the inability to turn on tethering. Yes, it really isn't Apple's fault in this case, as some think, but the responsibility lies on the shoulders of the carrier whose SIM card is in the iPhone. And so let's call on O2 to let us turn tethering on our iPhones!
The whole problem lies in the non-updated IPCC file, which contains information for configuring, for example, MMS or just tethering. O2 blocks the tethering entry in its IPCC file and we would like to know what we can do to be able to share the Internet from our iPhone to a laptop for example.
Let's call on the operator O2 to explain why they prevented us from doing this and thus discriminated against iPhone users. For example, setting up Internet sharing on the Windows Mobile platform is not a problem. Even rival operator Vodafone does not block tethering.
Battle plan for O2 users
You can try bombarding the info line with constant questions about how to turn on iPhone tethering, but that seems to be getting no response so far. So I decided on the following plan. Visit the section Write to us / Mobile services on the O2 website in the Care and Support section and write to O2 a question why tethering does not work on the iPhone. I personally sent the question as Information regarding the use of services. If you don't want to invent anything, I've come up with a sample letter for you.
Hello,
in the new iPhone OS 3.0 (released already on June 17) the option of tethering (sharing the Internet connection) appeared, but until today this option did not appear on my iPhone with an O2 sim card. On September 9, another version of the iPhone OS appeared, this time in version 3.1. Even after installing this new update the tethering item didn't appear on my phone.
As I found out, the whole problem is that O2 has not yet sent an update to the IPCC file that would allow tethering. So I would like to know why O2 blocks this function of the phone, although, for example, the Vodafone operator has allowed this item for its customers, and there is no problem with setting up Internet sharing on the Windows Mobile operating system. I believe that soon the bug will be fixed and tethering will also appear for iPhone users with O2.
S pozdravem
I believe that O2 will eventually comply with our request and process it positively. O2 is still the operator that has made the most progress in covering the Czech Republic with 3G networks (it intends to cover 20 to 30 cities by the end of the year) and may therefore seem like the ideal operator for iPhone users. However, the inability to turn on tethering is a major competitive disadvantage compared to other Czech operators. So I believe that O2 will fix this problem.
If this feature is also important to you or you just want to help, I would be really happy if you have this information spread further! For example, using these services:
- Linkuj.cz
- Topclanky.cz
- Twitter "RT @jablickar: O2 operator let us turn on iPhone tethering! http://jdem.cz/b5b35 (please RT)"
- but you can spread this link anywhere you think it's appropriate (e.g. Facebook, mobile forum)
New information from September 15, further developments
The operator had already sent us the answers, but what happened was exactly what my more realistic self expected. The operator squirmed and blames Apple (he sends the same answers to everyone). Don't be fooled, I don't believe that's the case. For example, the Vodafone CZ IPCC configuration file was already published on June 12 of this year. Since then, many configuration files have been published by different operators (eg Claro in Jamaica). O6 is only making fools of us and we shouldn't be allowed to like it. I have answered them so far and depending on what they write, I will think about the next procedure / letter. :)
I would like to inform you that Apple has released a new version of SW for
iPhone (3.1) and iTunes (9), upgrade to new versions to our customers
we recommendAbout the release of the Internet Tethering function (connection sharing) by our company
is still in intensive negotiations with Apple. Unfortunately, no specific date yet
we do not have available. Thank you for your understanding.
Update September 16
The O2 line responds relatively quickly, which surprises me and is only good for the customer. Unfortunately, the answers do not satisfy me so far. So if you answered O2's first reaction, you probably got the following answer:
Thank you for your suggestion, which we have passed on to the person in charge
workplaces of our company.We will verify the information you provide here and we will let you know the result as soon as possible
inform.
So we will wait to hear back from the responsible workplace. We have moved a level further :)
Update September 17
O2 continues to maintain a high standard in response speeds. We have just learned that O2 does not plan to charge for tethering, but otherwise I was not satisfied with the response. That's why I responded to this reaction.
I would like to inform you that the request to release tethering has been forwarded to
the competent workplace of our company, according to the person in charge
We don't really plan to charge for tethering, the problem is unfortunately
really on the side of Apple, with whom we have been negotiating since June. It's not about activity
from our side, but about the fact that Apple must release tethering in their release
firmware for O2 iPhones. Thank you for your understanding.
Update October 20
O2 still didn't make tethering work for us on the iPhone, but there was a procedure to turn on tethering even with the new firmware 3.1.2. But you will have to jailbreak the phone, which is perhaps the only minus of this procedure. You will find out how in the article "Tethering in iPhone and for O2 (jailbreak required)"
Similar :)
I will try to negotiate with a colleague who is in charge of telecommunications in our company to try to find out more detailed information. After all, we are one of O2's biggest corporate customers, so he could squeeze out something more.
O2 is the worst of the Czech operators. Don't be afraid to switch to a competitor (I recommend VF) and you, who have signed a commitment for 2 years, will not forget to look at the terrible conditions, what O2 tried to do to you. If you do not terminate the contract before the end of the contract, you will automatically extend the contract by 2 years - without discounts and if you terminate it early, with a large additional payment.
Good idea. I already sent it there too
Try it (from iPhone) http://help.benm.at , a "makeshift" solution for tethering… :)
So I joined, I already wrote :-)
Jablickar: I believe in the ability of Benm.at and that SOON there will be a solution for those who have upgraded to 3.1… :)
Benm.at: „/Update 10.09.09: I'm working on an update for Firmware 3.1. Stay tuned.”
Well, I also hope that at least Ben will succeed. Even when http://slashdot.org/story/09/09/14/1321236/IPhone-31-Update-Disables-Tethering not too much of a positive quote.
Great idea, I also sent a request. A notification from the address immediately arrived at my email not possible.odpovidat@o2.com, to indicate something to the team? :D
You see, the only possible way to solve this is to show the operator what you think of his approach, and that is by changing the operator. Too bad they still haven't learned it yet... It's like a petition for a road in Mac OS, a completely meaningless request. For those who don't like it, buy Windows, Linux, Solaris, ... what I know. Exactly O2 for customers from above. . . . so consider it ;-)
John: When other operators have the same quality 3G network coverage as O2 has, then maybe. Are we supposed to go back to prehistoric times and use slow-witted EDGE?
And what should I do if I have a business card? Should I buy another data plan, for example, from VF and carry 2 phones and still pay unnecessarily when I don't have to?
You tried http://unlockit.co.nz? Quite a useful page, on the contrary, I used it to turn off data via the T-Mobile network. :-)
Sorry, but such nonsense as go elsewhere or automatic renewal without subsequent discounts is nonsense. I'm probably choosing the operator according to some sort of ranking, right? In addition, the debate of advantages or disadvantages will always be there as long as there is more than one operator. Let's face it, since a certain time, operators have been hiring young people who don't understand it at all and only know their corner, and there is no one else on the line but the computer. So I see this letter, or something similar, as the best way.
Sent. Hopefully they'll move on...
Well, I managed to get the carrier update function out of them, where both tethering and MMS work, but it took a while. And so I annoyed them a lot and on several fronts. They promised that it would be official in time.
holyna: I would be very interested in that, how did you do it and how did you get it on your mobile phone?
Although I pay for disgusting data packages with O2 without any restrictions and I don't think that I don't know how to deal with infolines and operators, but I have to admit that despite several assertive attempts to officially activate tethering with O2, I failed and I use an unofficial workaround (i.e. at). In any case, it convinced me personally that as soon as the contract expires, I will move with the whole company to another operator (they should finish it with 3G as soon as possible ;-)). I hope that there will be more of us like that so that O2 realizes what it means to take care of clients.
After the launch of the 3.0 framework, I asked about this and was told by the official way that intensive negotiations between O2 and Apple are already underway (I don't know why, if the fault is only on O2's side). Nothing has happened until today, so I also sent the above letter with minor modifications.
Eh, 3.0 firmware of course :-)
holyna: and wouldn't it be a bad idea to post it somewhere :)
so the lady gave me the phone number for a technician who will take care of it, but then he has an appointment, I'll let him lead the development
thank you very much for this letter, it is a serious concern, I hope that this problem can be solved soon. thanks for every new information here on the forum...
have a nice day
d.
Yes, I have already read it, and therefore I apologize for part of the contribution. However, I am worried that he will change something else.
Jablickar: The fact that O3.1 tethering does not work on fw 2 is (at least for me) absolutely essential information. I considered upgrading to 3.1 and then didn't because I was waiting to see if there would be a problem of exactly this type.
I learned about the fact that tethering doesn't work from this discussion... Wouldn't it be appropriate to draw attention to it (=warn) in some main article, ideally so that it is obvious right from the title?
(If it was somewhere, I apologize. Apart from the possible problem with non-original USB cables, I did not notice such an article...)
Thanks,
PF
... I'll just add to the comment above: of course, I mean to warn that by switching to 3.1, the workaround from http://help.benm.at
For curiosity's sake, I wrote to O2 about a similar problem on the very day OS 3.1 was launched, and today I received a reply: "Your request was forwarded to the technical department, where it was verified that tethering is not supported, and the information from the Apple company is that, unfortunately, neither it won't."
So I got the answer:
—
I would like to inform you that Apple has released a new version of SW for
iPhone (3.1) and iTunes (9), upgrade to new versions to our customers
we recommend
About the release of the Internet Tethering function (connection sharing) by our company
is still in intensive negotiations with Apple. Unfortunately, no specific date yet
we do not have available. Thank you for your understanding.
—
For any further response, I should use the form on the website again. So I'll have another round.
Jablickar: I'd rather not use O2 in the UK as an example because they charge extra for Tethering. It is precisely because of such operators that Apple did this. They can have a different AP for Tethering and split and charge nicely.
Thanks for the info, I thought it was Apple's fault :O
Sent, hope something happens….
Well, if someone gave me an iPhone and an O2 tariff to try, I would probably be able to write the profile they use on that Austrian website, see http://www.iphone-3gs.cz/data-tethering-na-iphone-g-gs-s-os-3-0
Hello, writing the mobileconfig profile is not a problem, I even managed to digitally sign it so that the iPhone with OS 3.1 displays the profile as "Verified/Signed", the problem is that you need ipcc to activate tethering, which, in addition to is signed (any certificate that Apple considers trusted is sufficient), so a chain must be generated for each and in particular, which is different for each AP, even for two APs with the same settings, so I was not able to decide which the way is to generate this chain, and I'm afraid that until JB is on OS3.1, it won't even be accepted...
Wouldn't it be good to write to apple as part of the increased pressure? With the translation explained by O2, my experience is that apple almost always answers and relatively quickly, maybe a couple of questions could help, at least we would have an official position that could be argued in O2.
I wanted to ask, is there any change?
I wouldn't have written you back if you hadn't written so many questions.:o) I just wanted to write that you are really making life uncomfortable for normal people. Even if you read it a million times, you'll get the same answer...you won't achieve anything. Regardless of the fact that the whole thing is about the dispute between Apple and O2, so you should probably write about Apple too... I thought you would understand that the most affected are the claims workers, i.e. normal people who just want to do a job and get paid for it . And you're going to blow it pretty good with this...I'm done, I have nothing more to say. Thanks for the substantive discussion.
Guys, it's in pr****, they already know about us and have a new "eloquent" formula ready :-) I hereby greet Andrea and Hank from 228 :-)
And I'll just add one last thing to your comment: "in addition, Customer Care and Complaints are perhaps two separate departments"
You are very wrong, that's why I write about the people who will pay the most for it. I won't spoil it.
so with vodafoon after installing 3.1, tethering is also crap... just to assure you that not only o2.... oh and that last post from newser is famous… so let his girlfriend go somewhere else…. and for God's sake, she doesn't buy much, so that the cashier in the market isn't unpleasant at home... with regards, Jakub... I'm keeping my fingers crossed for you and I'm going to fight Vodafoun...
jablickar: thanks for the info… where can i find that blog? Jacob
jablickar: great
Now it works for me on the VF... it happened to someone that I don't actually know which step I took to make it work... first I changed the localization to the USA and then back to the Czech Republic... then on the advice of the technician I removed the SIM card from the VF, then I turned the phone off and on , I put the card back in... then I'm in settings=general=site=mobile data site, at the very bottom press the reset settings button, the sharing didn't appear yet but after connecting to the computer via USB, the internet sharing function appeared... bingo... lady in VF nothing she didn't know, but she switched me to a technician and he advised me... And if this procedure didn't help, the next procedure was through restore... and then confirm the services and VF settings, which should appear after the restore somehow like kers settings... but I didn't need that anymore, so I don't know... thanks god…
is there any progress? or that stupid apple will block the function that every toy for children has...?
How it looks? Do you think it will work or should I try a downgrade... I tried it once (3G 3.1 to 3.0, Mac OS) and the phone completely crashed after one day... I don't know... I don't want to jailbreak because after that my phone tragically slowed down... so I don't know... maybe I'll go buy an HTC... :-( even though I'm an apple fan... but this really annoys me (I'm probably not the only one)...
hell! it's probably better to wait... I'll give it a month and then I'll probably buy a USB modem... I have so many apps on my iPhone that I can't think of changing to HTC right now, plus I have a MAC and I'm sorry... but I really don't understand... I even wrote to NewYork yesterday Times who gave a positive review of the phone and I will do the same in all newsrooms...according to apple.com...it will probably be useless, but it's worth a try...:)...
here it is:
Hello,
Let me introduce myself, my name is Lxxxx Mxxxx and I live in the Czech Republic.
I have (and with me many many customers of Apple) one BIG problem. I bought an iPhone with its OS version 3.0, which made tethering possible.
After few days Apple issued update to 3.1 OS without any warning that tethering won't be included...I thing that If I buy any other cell phone (probably under 1$ from any provider, which will be like a child's toy) tethering will be possible…
I thing I was tricked by Apple and I think that it's some kind of cartel agreement, that only with AT&T you can tether...how can I do it if I am not from the USA? What will I do with a mobile phone which is useless without tethering...where do we live? In the world where a connection to the Internet is essential...especially Internet on-go...
There are millions of other people like me…
I think that the media can help...you can help us! You can help us because you wrote that iPhone is the best phone…and in fact with these updates, where advertised possibilities of this phone are changed (deleted or disabled)…it's the trickery – on customers!!!!
Thank you for all other customers!
even after upgrading to 3.1?
so they are one of the few operators in the world that support it in the Czech Republic... I've been going through the forums outside... it doesn't work except for ATaT and that's only with some version of the carrier file (5.0.1.. or something...)... but that's it I remember the name exactly...
the truth is that I saw some kind of instructions like take out, put in the sim and restart... on the net, but I didn't believe it... well, it's even more hell than we hoped... so it wouldn't be possible to somehow "pee over" the iPhone so that it's mistaken, that it is on the Vodafone network and not O2? if it is already possible (albeit after a jailbreak) to make the iP think that it is on Wifi and it is possible to make phone calls with Skype etc....via 3G and EDGE?
heh…it was here…with that VF…:-) a few lines higher…:-D
so I sincerely congratulate them... then I'll try one more colleague at O2... we'll see what he says...
myklcz: So I started tethering O2 according to your link. Thanks for the tip. However, it is not simple. If I wasn't from IT, I wouldn't give it 99%.
I never wanted to jailbreak the iPhone, but I had no idea at the time that the operator would force me to do it...
so dear O2 customers and others in the future: forget iPhone tethering...apple has dictated such conditions to data plans that everyone will drop this service in the near future...it's just NOT worth it to the operator!
it's hell, but it's not the operator's problem, but Apple's and their pressure on the price of data. tariffs, which must be up to 4 times cheaper than the current ones... and honestly - if I were an operator - I would do the same...
I got exactly the same answers as above for the O2 tethering email queries.
However, progress was made yesterday that I was told on the O2 paid technical line:
We know that it's working with the competition, but not with us and it won't be in the foreseeable future!
Do they need to lose some customers?
But the competition is doing almost nothing in building the UMTS network.
Vicious circle!
…um… :(
There's a lot going on here, everyone's opinion is different, I don't want to clean it up, has anyone thought of threatening to switch to another operator? I don't have an iPhone with a service number or permanent internet, so I'll give it up a long time ago, and in addition, I'll have Edge available in my hometown, which I don't have thanks to O2, for which everyone around will say yes...
I'm staying on 3.0. Until it's resolved. We need to find some way. Even now with the new firmware 3.1.2. :)
I was even told when I called O2 that the iPhone doesn't have a built in tethering modem. And I was referred to the paid line 14141 - 6/min. Unfortunately, I had to tell the operator that their service and advice is unfortunately at a very low level and I do not intend to pay extra for this or other information. In my opinion, downgrading to 3.0 and subsequent activation of tethering works, but it will not restore backup data, because after RESTORE a window will appear stating that the data will be restored and the latest version of the software will be uploaded. And since I don't want to lose data, I rejected this option.
that's right, I called them too. They are really idiots and their services are the worst of all three operators. And if you want professional info, I refer you to the paid line. So what is one to think about it? So what do I want to earn on. In my opinion, they are going to shit. I will get away from them as soon as I can. With that, I want to warn all O2 users with a fixed-term contract that even before their termination, their part must first request a withdrawal from the contract at any O2 branch, otherwise they will automatically lose their contract. Otherwise, there is only one solution for tethering, which is to downgrade to version 3.0.1. It's up to you. Here is a tested procedure:
http://www.redmondpie.com/downgrade-iphone-3.1-to-3.0.1/
New firmware for iPhone and Carrier info from O2-CZ still nowhere. Well, it seems to me that O2 s*** on our heads is having a lot of fun with it.
To all who came thanks to the Upgrade to 3.1. About Tethering, I recommend a downgrade...it took me a while...although it cost me 3 hours of time and nerves...but it's there :-)
Hello everyone... I don't know if this is the solution but I have an idea... download the ROCK app... something like cydia but much better... and there among the favorite apps is MyWi... it's thetering through a wifi connection... that means your 3g connection it will be shared via wifi...jailbeak is mandatory by itself..so I have os 3.0 but it should also work on 3.1 -3.1.2...the app also allows thetering via usb and via cable..just turn it on without having to interfere with the settings in any way networks... it will help someone...
So the ROCK application and then the MyWi application
Tethering already works on 3G(S), so no MyWi or PDANet is needed... just a simple patch - http://wikee.iphwn.org/howto:random
Success,
I have IP 3.0 from O2, I didn't upgrade here so as not to worry about tethering.
I didn't connect today. I was looking like crazy and I didn't recognize the menu.
I didn't get my bearings in it at all. It looked completely different. It didn't offer the Internet sharing option at all - on or off.
There was something where when I clicked on it, I was told to contact the operator for the connection.
I was so upset that I restarted it and now it works normally and the menu looks like driv.
Am I crazy, can the menu change or was it just a mirage?
It happened around 23.00:XNUMX today
ahoj
yan
Well, to put it straight - the menu changed from "Internet sharing - on or off" to "set up Internet sharing" and there it was that I should contact the operator. The other day I managed to see it like this again for a while, but it was only after a restart, probably before it started up. It was visible for about a second, and then it went back to normal.
If this happened to someone, then maybe a restart will help.
Otherwise I still have 3.0 OS…. If this post is in the back thread, then I deeply apologize.
operator you piece of shit! you old disgusting telecom! let it go - and now!
LM: but your theory is disproved by the fact that tethering works with Vodafone and Tmobile.. I stand by the fact that the fault is with O2..
I see from the battle plan they didn't change much at O2, even with FW 3.1.3 after almost 8 months, no changes are made. I really enjoy pulling the old nokia kuli connected to the laptop :(
Is there anything new?
As far as I can tell, there probably won't be tethering with O2, or rather not for a long time.
This is what O2 wrote back to me when I complained about "tethering":
I would like to inform you that Tethering is unfortunately not enabled by the company
Apple. We do not plan to charge for tethering in the future, the problem is
in negotiations with Apple, with whom we have been negotiating since June. Blocked
tethering is not an activity from our side, tethering must be released by Apple in
release their firmware for iPhones supplied by TO2CZ.
so friends, I spoke to my friend at O2 again after a long time and the situation is as follows: the fault is not on either side - it's just a mutual inability to agree. In the conditions of sale, Apple determines the method of creating a pricing policy for data transmission. Given that O2 is the only company that really has essential 3G coverage (etc.) - it's not worth talking about with Vfn and T-ml....it doesn't want to agree to these conditions...so it's hard work...for those who have some hope - forget it and don't expect change - it won't happen….
Still nothing?
So it looks like we will finally see SIM O2 in iPhones, see info from O2 from today, February 24, 2011
Hello,
below I am sending more detailed information on using Internet Tethering in iPhones.
Telefónica O2 has successfully concluded negotiations with Apple. At the beginning of the summer, all customers with Apple iPhone mobile phones will be able to use the Internet Tethering function. This enables the sharing of an Internet connection via a mobile phone, e.g. to a laptop.
Tethering requires a new configuration of the phones via iTunes. New configurations are uploaded to iTunes in so-called time windows. In these days, the configuration data has already been entered. During March, Apple will test tethering. We assume that tethering will be released at the earliest, which is during May. The exact date has not yet been set.