Klára Jelínková A very unpleasant case recently happened in Singapore, where dozens of iTunes users lost their account money due to fraudulent transactions made through this service.
The affected clients used the services of popular Singapore banks UOB, DBS and OCBC. The latter bank released a statement explaining that they had noticed unusual transactions on 58 credit cards. These eventually turned out to be fraudulent.
“At the beginning of July, we noticed and investigated unusual transactions on 58 user accounts. After confirming that these are fraudulent transactions, we have taken the necessary countermeasures and are now assisting affected cardholders with refunds.”
At least two damaged customers lost more than 5000 dollars each, which translates to more than 100.000 crowns. All 58 transactions were recorded only in July. Of course, Apple is trying to resolve the situation and has canceled purchases and returned most of the money to customers.
No sign of theft
At first, iTunes users were clueless until they received a message from their bank. She alerted them to the low financial status of their account, so they then started contacting the respective banks. The worst thing about the whole case is the fact that all transactions were made without the authorization of the person in question.
Apple's Singapore management has also commented on the whole situation and is now referring customers to support, where they can report any suspicious and problematic purchases on iTunes. According to them, you need to sign in with your Apple ID and then you can track all purchases. They can assess their authenticity before reporting any problem.
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Amaya Toman source: 9TO5Mac, Channel News Asia
Could there be a more detailed explanation? How to make a payment in iTunes without authorization or How can any card payment be made without authorization these days? This sounds to me like a lack of security on the part of those affected, or a fatal bank failure (which is probably less likely). Anyway, without more information, it's just speculation.