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There are countless complaints about the Apple iPhone. Bad battery life, slowing down of the system with an increase in functions or the inability to modify the system. On the other hand, Apple smartphones are the most reliable on the market, at least according to FixYa's study.

The study shows that the iPhone is 3x more reliable than Samsung smartphones and, surprisingly, up to 25x more reliable than Motorola phones.

"In the battle for smartphone market supremacy between Samsung and Apple, there is one big issue that no one talks about much - the overall reliability of the phones," said FixYa CEO, Yaniv Bensadon.

A total of 722 issues were collected from smartphone users for this study. FixYa found that Apple won by a surprisingly wide margin. Each manufacturer was assigned a point reliability rating. The bigger the number, the more reliable it is. Even though Samsung and Nokia have bigger losses, Motorola has fared the worst.

  1. Apple: 3,47 (26% market share, 74 issues)
  2. Samsung: 1,21 (23% market share, 187 issues)
  3. Nokia: 0,68 (22% market share, 324 issues)
  4. Motorola: 0,13 (1,8% market share, 136 issues)

A report from FixYa says that users of Samsung smartphones (Galaxy models) are having constant problems with microphones, speaker quality, and also battery life issues. According to the report, Nokia (Lumia) owners report that the phone's system is slow and has a poor ecosystem overall. Motorola isn't doing the best either, with users complaining about a lot of pre-installed (and unnecessary) software, poor quality touchscreens and bad cameras.

Of course, even the iPhone was not without its problems. The main complaints from users were battery life, lack of new features, inability to customize the system and occasional problems with Wi-Fi connection.


The percentage representation of Samsung, Nokia and Motorola problems from the study by FixYa can be viewed in the gallery:

source: VentureBeat.com
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