Some owners of new iPhones complain about problems with strange sounds

The new iPhones have been on sale in the countries of the first wave since last Friday, with the number of countries in which the novelty is available expanding again this Friday. However, with the increasing number of phones among people, a problem began to appear that some owners suffer from. These are strange sounds that are heard from the telephone receiver at the moment when the user is on the phone. First mention appeared on the Macrumors community forum last Friday about this issue. Since then, quite a number of users have reported this problem.

Both iPhone 8 and Plus owners are affected by these strange noises. The problem is reported by users in the US, Australia and Europe, so it is not something local that would affect any specific batch of new phones.

Users complain about annoying noises that sound like something cracking in the phone's earpiece. This anomaly appears only when talking in the classic way, as soon as the call switches to loud mode (ie the sound comes from the speaker), the problem disappears. The same problem occurs when using FaceTime.

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This is how one reader described the problem:

This is a (frequency) high-pitched crackle that you hear in the handset right after you answer a call. Some calls are fine, in others you can hear it on the contrary. No crackling is heard when using headphones or speakerphone, just as the person on the other end of the call does not hear it. 

It's possible that this is a software issue because when you switch to speakerphone and then right back to earpiece, the crackling in that call goes away. However, it appears again in the following. 

The crackling issue occurs no matter what the call is. Whether it is a classic call using the operator's network, or via Wi-Fi, VoLTE, etc. Even changing some settings, such as turning on/off the ambient noise suppression function, does not affect the crackling. Some users tried a hard reset, but did not get a reliable result. Apple advises performing a complete restore of the device, but even that may not solve the problem. What is certain is that the company is aware of the problem and is currently trying to solve it.

Source: Macrumors

Discussion of the article

[Mirohrob]

The new iOs seems to have brought more problems than any other so far. The main thing is that Cook is "extremely satisfied". The question is, with what?