Apple picker If you are buying your first MacBook, you are entering a new world. This is often accompanied by a lot of questions and concerns. These are relatively expensive devices, so you should expect some added value. So what do you get by buying a Macbook in our MacBook store and not on ad servers, where you could get it a few hundred cheaper?
12 month warranty
At the time of purchase, every salesperson will be kind, kind, accommodating to you and nothing will be an obstacle for him. But only until you buy the thing in question. Only when there is a problem with the purchased goods will the seller's true character be revealed. This rule applies to all sellers in all industries. Because we are aware of this fact, we take complaints very seriously and have an above-standard approach to them.
It is the cornerstone of our business. The owner of the company, Mr. Dvořák, is directly available to you seven days a week and 12 hours a day, who handles complaints personally. If you have any problems, contact him at +420 739 570 709 or email info@macbookarna.cz . We will solve all your requests promptly. Everything can be negotiated.
Personal delivery
In large cities such as Prague/Ostrava/Olomouc/Bratislava/Brno (and surroundings) the MacBook will be handed over to you directly by an employee MacBookarny.cz. He will meet you at a pre-arranged place and time. You will have the opportunity to view the MacBook and all possible questions will be answered. If you like the MacBook, he will give you an invoice and after paying you will take the MacBook away. If you don't like anything, you reject the MacBook and nothing happens. So you are not buying a rabbit in a bag.
14-day return guarantee
Most clients switch to a MacBook because they bought an iPhone, and because they were satisfied, they decided to switch from Windows to a MacBook as well. However, it may happen that iOS or the selected MacBook will not suit you, or you may not be satisfied with the visual state of the MacBook. Whatever your reason, we fully respect the "no reason" formula. We don't want to force anyone to have a device they're not happy with.
You can therefore return the MacBook to us at any time during this period without any explanation. We will gladly exchange your MacBook for another one, or refund your money immediately. This also applies if you purchased the goods at a branch. So there is nothing to worry about.
Free transport
The title probably says it all here. Whether by personal delivery, Czech post or PPL, we will always deliver your MacBook completely free of charge throughout the Czech Republic and SK. The price of the MacBook that you see on the Eshop is final. The only exception is ČD courier - this is an express mode of transport - the client therefore pays for it himself.
Installment purchase
As we mentioned above, MacBooks can be more expensive than Windows computers due to their quality. And that despite the fact that they are used. Thanks to the company Homecredit, we have a negotiated exception, so we can also offer you used goods on installments. You don't have to prove income up to 30 and everything can be solved from the comfort of your home via PC. Thanks to this, almost everyone can now afford a MacBook.
A new original battery from us for every MacBook at a promotional price of CZK 999
In used laptops, especially older ones, the battery may already be worn out and its capacity may be insufficient. MacBooks are designed primarily as portable devices, so it would be a shame to turn them into a device that depends on a power outlet. That's why you can buy a completely new, original battery from us for every MacBook for only 999 CZK. The device will last as long as when it was new, and you don't have to limit yourself in any way.
Delivery even within a few hours
Don't like waiting? For the impatient, there is the ČD courier service. Thanks to this service, it is possible to deliver a MacBook to most large cities in the Czech Republic within a few hours of ordering. You only need to pick it up at your train station after being notified by Czech Railways.
Post-warranty service
We will take care of your MacBook not only during the 12-month warranty period, but also after it expires. We have both private technicians (one of them is even an official iStyle technician) and we cooperate with a number of external companies. Therefore, if one service cannot fix the defect, we will contact another. Thanks to wholesale cooperation, our own source of spare parts and our own 0% margin, we are able to arrange for any repair of a MacBook purchased from us at the best possible price. A satisfied customer is the most important thing for us.
Opening hours
We believe in our project and love our work. That's why you can reach us from Monday to Sunday from 8:00 a.m. to 20:00 p.m. both at the brick-and-mortar store in Brno, and via online chat, mobile number 603 189 556 or email info@macbookarna.cz. You can also reach us on our FB page (however, the response time may be longer here). Being in contact with you, responding quickly and promptly to your wishes and questions, that is the basis for an informed – i.e. a satisfied client.
Our Shop
It's always best to be able to view the goods, or to know where to go to throw a firecracker in the event of an unsuccessful complaint :-) The brick and mortar store is right in the house we live in, so you always know where to find us.
Installation of Windows, Office and Antivirus absolutely free
It is clear to us that we have made many of you laugh with this advantage. Windows to MacBook? But the answer is: YES, it is. Unfortunately, the truth remains that there are still programs that you cannot run under Mac. Perhaps you have already purchased licenses for very expensive programs and do not want to purchase them again on your Mac. So this is a very popular service. We will therefore install not only Windows on your MacBook, but also Office and an antivirus completely free of charge. All in a 30-day trial version. Just fill in the serial numbers and that's it. When you turn on the Macbook, you just choose which system should start. So you can have the best of both worlds.
Superior approach
Everyone and everywhere says this, and so this value, which is actually free, just don't be lazy, has become a cliché. That's why it's useless to write about it, you need to experience it. One deed is worth 1000 words.
Does anyone have experience with this seller? My attempt to buy didn't go well, they promised, promised, and after a month of waiting I didn't buy anything, they said someone lost the computer...
I bought a Macbook Pro 13" months ago and I am satisfied :-)
We solved on MacForum -> http://macforum.cz/viewtopic.php?f=20&t=14001&p=117089&hilit=macbookarna#p117089
Thank you, this confirms what I have heard elsewhere and somewhat matches the behavior I have experienced. Anything can happen, but it's pointless to promise ups and downs and then drag the customer by the nose for a month.
Well, I don't know, the description of the service is nice, but I don't think so with the battery... The original battery means that it is from Apple and will last for 8 years... I can't believe that they sell such a battery for 999 CZK... It is no coincidence that it is a piece of chines with a classic six-month lifespan and a high chance of "inflating"...? :-)
Someone try it :)
I bought Air more than a year ago. Completely satisfied with both the product and especially the MacBook itself. Now I'm going to change the battery and even though the 999 kc doesn't apply to me, I got a very solid offer including a repair as their customer. Definitely recommended for me
Well, I read it, I also read the discussion on macforum, and being an editor, I would take down this advertisement - according to what was stated there, it is definitely not a top service and rather it smells like consumer deception.
if you want jigsaw puzzles made from melted or otherwise destroyed pieces, Macbookarna is ideal. Let the anonymous Radek and Michal continue to write odes on themselves
It should be noted that there are at least two of us here. I wrote that I would not let the editors know about the ad for the Macbook store.
The disadvantage of promo articles is that if a company makes a mistake, the public sector will immediately hit them hard :-D I think this is the best marketing fail since the beginning of the year so far :-D
So I have to describe a great experience... The charger for my MacBook went on Sunday, I came there today, waited about 10 minutes for the replacement piece by piece and left completely satisfied. I give one with an asterisk (apple)….