Ondrej Holzman Today, Apple launched a new program in which it offers users free plug adapter replacements from various Apple products. Technicians discovered that in very rare cases, the adapters supplied with his Macs and iOS devices could crack and pose a risk of electric shock.
"Customer safety is always Apple's top priority, so we've voluntarily decided to replace all problematic adapters with new ones with a new design, free of charge." explains Apple, which discovered the problem pieces in continental Europe, Australia, New Zealand, Korea, Brazil and Argentina.
You can easily find out if you have a problematic adapter at home. If the adapter, i.e. the removable part with the pins, has characters (4, 5, or none) printed on the inner groove, then you are entitled to a free replacement. If you find the EUR code in the slot, then you already have a newly designed adapter and you don't have to worry about anything.
He shouldn't have a problem with the exchange no authorized service, nor some APR. Be sure to bring the serial number of your Mac, iPhone, iPad, or iPod, depending on which device the adapter belongs to. The program includes a set of travel adapters. You can find more information about the program on the Apple website.
We recommend that you check your adapters, as the program covers devices that came with them from 2003 to 2015. And when we first checked, none of the four adapters had a EUR code.
Well, great, I have a small adapter from the battery charger with the number 5109 and from the MacBook Pro a cable without inscription. So it's a 100% success rate for me
I don't think there is a plug adapter...
So if I have 4613 there, is it valid for exchange???
Ah, I understand now, it is valid for exchange... Thanks
Quote from the site: As part of the exchange process, we need to verify the serial number of your Mac, iPad, iPhone or iPod, so get it in advance.
But I have two adapters, one from the MacBook Pro and one bought separately. Both are affected. So should I get kicked by the current with the other one? Occasionally I'll take both to APR and I'm curious to see the result...
Please write your experience, thank you. ?
So yesterday I bet in iStyle in Zličín. They will carry out the exchanges, but they haven't received any documents or anything about it yet - they say they should probably start on Monday. It is said that up to 3 adapters can be exchanged for one MacBook serial number.
Most of all, don't scream like hysterics again :D There were 12 recorded cases when the adapter first broke during handling (and that was unsparing, for God's sake), and no one was injured by any current... 12 cases out of how many millions sold?? Apple only offers you to replace these adapters, another company wouldn't handle it at all.. But it doesn't tell you "Quickly everyone to replace, because tomorrow the adapter will spontaneously fly in your hand and kill you." :D
And if no one said anything, everyone would happily charge their devices and be happy that everything is working as it should. I don't think anything will change, only the bug in my head will keep biting and forcing me to... change, change, change. Whose?
Well, maybe a stupid question, but just to be sure, because it's not entirely clear to me... when it comes to Macs, they only change the clickable travel card, how much? Or do I change the complete charger (which is actually part of this part)?
If I understand correctly, it's just the snap-on plug that connects to the power supply as an alternative to the cable when you don't want to drag it around :-)
Probably yes, just the stupidity that is in the photos. I didn't even hope that they would change the charger, which would hurt me, because it cracks due to heat (probably also a defect in the design) and the cable towards the magsafe is in the stage of decomposition (again, an unsolved problem for years). Because of how much is changing, I won't even bother going there, just like about 99% of people. Well, they're probably thinking about it too :)
Exactly, I can't even imagine what someone would have to do to it to break the pins. The MagSafe cable is a chapter unto itself. A few years ago, I solved the loss of contact with the cable - MBP, it just sometimes charged, sometimes not, so I naively thought that the service would simply replace the DC cable with the MagSafe connector for a few hundred and that would be it. But where then, only the replacement of the entire power supply (with its own, because it was long out of warranty). No one bothers with the repair, the source cannot even be disassembled without destruction.
I also think that the 12 or so people probably tried to hang on to it :) But the cable is bothering me, I would like to upgrade and sell the old MBP, but the "artistically" insulated cable will not add much to the price. Changing the cable is, as you say, a chore, I probably even push them hard into the source. And a new charger for almost 2,5 is not worth buying. Fortunately, I had no problem with the magsafe contact.
I finally solved it with the second source, it cost about 1700 strokes, but nothing could be done. Now I have an rMBP that already uses MagSafe 2, which has an even smaller magnetic pad, so I hope it doesn't start getting mad about that sooner. And if so, at least it's still under warranty :-)
but the resource must not be disassembled
And reason?
I don't remember exactly, but it's within a certain standard
I am afraid that the main reason is purely economic, why should someone deal with a repair for a few crowns, when they can sell a whole new power source for a nice 2400,- :-(
it's because laymen can't disassemble it
Has anyone had the charger replaced yet? Are they just changing the plug-in part or are they going to open it up and give us the whole adapter? :)