David Hanak Apple has issued an apology for a recent incident involving a potential leak of information through an analytics program that evaluated the accuracy and correctness of Siri's voice assistant behavior. Apple will revamp the entire Siri grading program to meet its "moral standards" going forward.
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Amaya Toman You can read the original text of the apology at official website of Apple. Along with that, a new one also appeared on the site dokument, which explains how Siri grading works, what revision entails, etc.
In an apology addressed to users of both Apple products and the public, Apple also describes what will happen with the program going forward. The Siri grading program is currently on hold, but will be restarted in the fall. Until then, Apple has to implement several control mechanisms to ensure that only the information they have gets into it.
Apple will first of all offer users the option to opt out of the program, or on the contrary, prohibit the use of any voice recordings associated with Siri. If a user of an Apple product joins the program, Apple employees (or third-party companies) will have short anonymized records available to evaluate Siri's work as it has been so far. It will be possible to unsubscribe from the program at any time.
Apple went on to say that it will destroy any audio recordings that were made before this program restarted, so it will start "fresh". The company said in a statement that it hopes as many people as possible will join the new program. The more stimuli that Apple will be able to analyze, the more perfect Siri and its related services should be in theory.
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It's just a little surprising that Apple is coming out with an apology for a situation that should never have happened. Apple presents itself as a company that puts the privacy of its users first. And despite that, something happened that does not correspond very well with this approach. On the other hand, those "leaks" of information were not at all serious, as the data was initially anonymized and their quantity was minimal. If nothing else, Apple at least apologized and set the record straight about what to do next. This is not the rule for all companies...
