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Apple software has long enjoyed a great reputation. It was stable, intuitive and "just worked". This was not always true only for operating systems, but also for first-party applications. Whether it was the iLife multimedia package or the professional Logic or Final Cut Pro applications, we knew we could expect sophisticated software that both regular users and creative professionals could appreciate.

Unfortunately, in recent years, the quality of Apple's software has severely degraded, on all fronts. Not only the bugged operating systems, but also the latest software updates, especially for Mac, did not bring much good for the users.

This trend dates back to 2011, when Apple released OS X Lion. It replaced the popular Snow Leopard, which is still considered the most stable version of OS X. Lion had a lot of problems, but the main one was speed degradation. Computers that were running briskly Snow Leopard started to become noticeably slow. Not for nothing was Lion called Windows Vista for Mac.

Mountain Lion, which arrived a year later, did repair OS X's reputation and greatly improved the system, but no other system has been tweaked as much as Snow Leopard, and new and new bugs keep piling up, some minor, some embarrassingly huge. And the latest OS X Yosemite is full of them.

iOS isn't much better. When iOS 7 was released, it was hailed as the most buggy version Apple had ever released. Self-restarting the phone was the order of the day, sometimes the phone stopped responding completely. Only version 7.1 got our devices into the form they should have been from the beginning.

And iOS 8? Not worth talking about. Not to mention the fatal 8.0.1 update, which partially disabled the latest iPhones and made calls impossible. Expansions, one of the most important innovations in the new system, seem rushed at best. Third-party keyboards cause the messaging app to freeze, sometimes not loading at all. Until a recent patch, the system didn't even remember the order of action extensions when sharing, and the photo editing extension is also no glory when the application interface freezes when using photo effects and often doesn't even save changes.

[do action=”quote”]Software, unlike hardware, is still a form of skill that cannot be rushed or automated.[/do]

Continuity was supposed to be a feature that only Apple could do, and it was supposed to show the amazing interconnectedness between the two platforms. The result is dubious to say the least. Mac call ringer doesn't turn off after receiving a call on your phone or canceling it. AirDrop has a problem finding the device from the other platform, sometimes you have to wait for long minutes, other times it doesn't find it at all. Handoff also works rather sporadically, the only clear exception being receiving SMS to Mac.

Add to all this other childhood ailments from both platforms, such as persistent problems with Wi-Fi, reduced battery life, strange iCloud behavior, for example when working with photos, and you have a tarnished reputation. Each of the problems may seem small in itself, but in the end it is the one straw out of thousands that breaks the camel's neck.

However, it is not only about operating systems, but also about other software. Final Cut Pro X was and still is a slap in the face to all professional editors who prefer to switch to Adobe products. Instead of the long-awaited Aperture update, we saw its cancellation in favor of a significantly simpler Photos application, which will replace not only Aperture, but also iPhoto. In the case of the second application, this is only a good thing, because this previously celebrated photo manager has become unreliable and slow bloatware, however, Aperture will be missing from a number of professional applications, and its absence once again throws users into the arms of Adobe.

Even the new version of iWork was not very well received, when Apple removed a large part of the established functions, including support for AppleScript, and practically gutted all applications to very simple office software. I'm not even talking about the iWork format change that requires users to keep the old version of iWork because the new package simply won't open them. In contrast, Microsoft Office has no problem opening documents created, for example, 15 years ago.

Who is to blame for everything

It's hard to find the culprits for the degradation of Apple's software quality. It's easy to point the finger at the firing of Scott Forstall, under whose software reign at least iOS was in much better shape. Rather, the problem lies in Apple's huge ambitions.

Software engineers are under enormous pressure every year, because they have to release a new version of the operating system every year. For iOS it was customary since the second version, but not for OS X, which had its own pace and tenth updates came out roughly every two years. With the annual cycle, there simply isn't time to catch all the flies, as the testing cycle has shortened to only a few months, during which it is simply impossible to patch all the holes.

Another factor may also be the Watch smart watch, which Apple has been developing for the past three years, and probably reassigned a large part of the software engineers to the Apple Watch operating system project. Of course, the company has enough resources to hire more programmers, but the quality of the software is not directly proportional to the number of programmers working on it. If the greatest software talent at Apple is working on another project, it is difficult to replace him at the moment, and the software suffers from unnecessary bugs.

Software, unlike hardware, is still a form of skill that cannot be rushed or automated. Apple simply cannot create software as efficiently as its devices. Therefore, the only correct strategy is to let the software "mature" and embellish it to the most perfect form. But with the gallows deadlines that Apple has woven for itself, it's a bigger bite than it can swallow.

The annual release of new versions is great fodder for the marketing of Apple, which has a big say in the company, and it is on it that the company largely stands. It's definitely a better sell that users have another new system waiting for them, rather than having to wait another year, but it will be debugged. Unfortunately, perhaps Apple doesn't realize the damage software riddled with bugs can cause.

There was a time when Apple loyalty rested on the well-known mantra "it just works", something that a user quickly gets used to and doesn't like to let go of. Over the years, Apple has woven more networks in the form of an interconnected ecosystem, but if otherwise beautiful-looking and detailed products continue to show themselves as unreliable on the software side, the company will slowly but surely begin to lose its loyal customers.

Therefore, instead of another big OS update with hundreds of new features and improvements, this year I would like Apple to release only the hundredth update, for example iOS 8.5 and OS X 10.10.5, and instead focus on catching all the bugs that degrade the software to old versions of Windows that we as Mac users mocked for their endless bugs.

Inspired: Marco Arment, Craig Hockenberry, Russel Ivanovic
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