David Hanak On foreign forums (be it official Apple support forums or various magazines such as Macrumors), topics have been accumulating in recent months about the poorly functioning display of some iPad Pros, especially the 2017 and 2018 models. Users complain that their iPad displays freeze, do not respond to touch or respond late. Due to the relatively limited occurrence of this problem mentioned above, it is not yet clear how widespread the problem is. However, the truth remains that mentions of poorly functioning displays are appearing more and more often.
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Users who register the above-mentioned problems complain that the displays of their iPad Pro often do not register touch gestures at all, the display gets stuck and freezes when scrolling, individual keys are not registered when typing on the virtual keyboard, and report other similar problems associated with a defective by registering gestures. For some users, these problems appeared over time, for others they began to appear almost immediately after unpacking the iPad Pro from the box.
In some cases, users complain that the display does not respond in specific places, in practice, for example, specific letters fall out on the virtual keyboard, which is simply impossible to "press". In similar cases, Apple allegedly does not know what to do, even a complete device recovery does not help. In some cases, this problem appeared even after replacing the iPad with a completely new one.
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Dan Pražák Other users complain about iPads getting stuck when browsing the web, the display getting stuck when changing the orientation from vertical to horizontal, or random jumping that reacts to non-existent touches. In connection with these problems, the latest iPad Pros from 2018 are most often discussed. Mentions of problematic versions from 2017 and 2016 are rare.
When users contact Apple with a problem, they will in most cases replace the damaged iPad. The problem, however, is that similar errors appear on new pieces as well. However, not everyone is lucky enough to receive an exchange from Apple.
It is currently unclear whether the problems are due to faulty hardware or software. One solution may be that quite a few users report that display problems disappear after connecting the Apple Pencil. Have you encountered something like this, or are your iPad Pros working perfectly?
Source: Macrumors
Yes, after updating to 12.2 I observed it a few times. Momentary keyboard jams or momentarily non-functioning screen shift on the 11-inch iPad Pro
Yes, it happens to me all the time with the iPad pro 12,9 2017, it doesn't respond sometimes the scrolling of the keyboard also skips, I wait a while and it works again, it's annoying. But it only starts after 15 minutes. So I'm going to file a complaint, I just don't know how they try it, if they turn it on, it will work normally for them and the defect may not show up for them.
Yes, unfortunately I have the same :-(
I also have the same thing, I found that if I don't hold the ipad by the metal body, it's better and it rarely happens. I had a bit of a feeling that it was a bad battery, which also controls the speed of the processors. But when your display freezes, try holding the ipad in the other hand, or otherwise, and the touch will start to work, as if it were charging..
It's unbelievable how the quality of Apple devices goes down. The newer, the more problematic. And it's getting harder and harder to fix. And Tim Cook just shows new emojis, like animated shit.
I encountered the same problem with the Pro 2020 version, iOS 13.4 from the factory. I'm very disappointed because when the problem was already with Pro 2018, I don't understand that they didn't do anything about it and didn't find out why the problem occurs. But that's not all. This is on the 2nd piece, but the 1st one had a display defect, they exchanged it for a new one, but the new one has touch and gesture defects and freezes. I am in awe of the quality of overpriced Apple products.
Air2 does the same to me, a couple of months old. The defect appeared about a month ago. It takes a few seconds for him to recover. This is the last apple device. I'm also done with the iPhone 7 for my mobile phone. Apple keeps getting lower and lower in quality
Yes, never again APPLE. Support You like factory settings and the problem is still not solved. For the price of APPLE, I have a buckle with a dryer and they work without a problem.
Yes, I have an iPad Pro 2021 and it also shows up when browsing the web. The page will break and stop displaying altogether. I have to reboot every few days.