While the Apple Online Store and, by extension, all sellers in the Czech Republic raised the price of the new iPad, the Czech Computer online store offers the iPad 3rd generation 32 GB Wi-Fi + 4G several thousand cheaper.
Our reader discovered the offer Tomas Hanacek on the seller's website. The price of the iPad is CZK 14 including VAT, which corresponds to the price of the WiFi version with the same capacity. In our opinion, this is rather a typo and Czech Computer offered a specific iPad model 590 CZK cheaper by mistake. However, if you complete the order and subsequently receive an invoice for the above-mentioned amount by e-mail, according to the law, you cannot increase the amount additionally, even if it was an obvious mistake on the part of the store.
2,5 years ago, several dozen customers obtained an iPhone 3GS in a similar way for less than 1000 crowns at the time of the sale. At the time, Vodafone listed the wrong prices in its online store, and before it was time to correct the error, several orders had already been completed. However, the operator faced the situation head on and sent the phones to happy customers at a greatly discounted price without dials.
Update: As it turned out, on the Czech Computer website they only have a flipped headline with the Wi-Fi version. The product number corresponds to the Wi-Fi model, and you will not see the 4G version on any invoice.
Link: CzechComputer.cz
26. 3. Statement by CZC.cz s.r.o
In the aforementioned description of the Apple iPad 3 (New iPad) product, we actually incorrectly stated the 4G parameter, even though it was only the WiFi version. We apologize to everyone who ordered it or contacted us with a question. Our employee made a mistake when entering the product into the system.
We will personally contact all customers who ordered this "defective" iPAD and I believe that we will resolve the situation to mutual satisfaction.
S pozdravem
Tomas Pilsky
For more questions use this one e-mail.
They have different prices for 4G and non-4G versions :-)
I also ordered and in the order confirmation they have written only the Wifi model
Ordered :D
Well then too :-)))
Wi-Fi + 4G or a separate Wi-Fi model for the same price :-D great
Confirmation will be sent to the mail, but only the WiFi version will come
But the product number fits, they just have a flipped title.
I tried it, I received a confirmation by email about the version that only has wifi... I'm curious how CZC will deal with it.
I'm curious too. If they actually sold the few pieces that were ordered at that price, it could be good PR for them.
I also ordered .. how will you handle it?
Well, I'll wait... I guess they will release some news during Monday. And if not, the order can be cancelled.
I took screenshots of the discovery and it clearly says iPad 32Gb wifi + 4G for CZK 14
They generally have a mess in prices there
If I'm not mistaken, even if it's probably a mistake in the catalog, he has to sell you what corresponds to the wrong description under the law. at their own expense. so order :-)
Nene, it's not just the title, the description is 4G. I tried here and wrote them an email saying that I received a bad confirmation and that they would kindly send me a new corrected one :-D
So who has already ordered everything? :)
hello guys ….. and what did you get on that invoice ….. Ipad 32gb wifi+ 4g or Ipad 32gb wifi
????????????
when PPL brings it to me, how will I recognize it when it's wrapped and can't be seen there...so that we all don't screw up, we only got wifi.... ?!!!
That's why I wrote them an email and they will send me a corrected confirmation
bought :)
Folks, if you agree to the conditions, they reserve the right to a possible price change ;) So I don't know what you're talking about here... read the conditions before you write bluffs :)
Most people only read what they like and when they don't like something, they argue and are as strong as the road. :-) But if they enjoy it.
I would not allow everyone who ordered it and ran out of the version according to the received confirmation to cancel the order. After the store, you want something with a mega discount, but you don't want to pay if the headline falls on them. If the store had contacted me that there had been a mistake, I certainly would not have insisted on a ridiculous price and canceled the order like every social media here.
I also like how everyone orders ipads at prices higher than any other PC, and at the same time everyone cries that this and that are expensive, etc. If we have money and want to spend it on nonsense, why should someone give us something else at a discount.
Not at all. Listen to my interpretation: This is regular customer deception. At the e-shop, they offer a version with 4G for that price, and when you order it, you only receive a confirmation for the version with wifi. An inattentive user may miss it and the e-shop will profit unjustly from his inattention. Also, there is a Czech trade inspection that prosecutes such behavior.
Exactly. The customer should receive what is stated. This is the most important thing that an eshop should be able to do. The most accurate description of the product and the binding final amount that I will pay. If he screws up somewhere, he should lose. CZC is otherwise a reliable company, but the e-shop is full of clouds, with incorrect descriptions, the seller does not even know what version they have in the central warehouse/at the supplier. They are not able to obligatorily share the delivery time, etc., because they offer what they don't have. Only someone posted it in Czech, but in the context of a good name, they should add what corresponds to the description.
and a note about: "When we have money and want to spend it for nonsense, ". Just as it pays off financially for someone to use an engineered all-in-one solution like an iMac or MacBookPro for productivity at work, it can be "paying off" for someone to enjoy 110% entertainment with the iPad. It's not a waste of money for overpriced goods, if I carefully consider the purchase.
That's my opinion sir, you'll probably be a very smart boy. :)
A really sad story and completely Czech. Find some fault, use it to your advantage and then flaunt laws and rights. You could do that. Then somewhere to complain about how everyone steals and the world is bad. Really cool.
I absolutely agree
A really sad story and completely Czech. Find some fault, use it to your advantage and then flaunt laws and rights. You could do that. Then somewhere to complain about how everyone steals and the world is bad. Really cool.
"Good day,
this model is not really with 4G module, it was an error on our website.
We have now handed everything over for repair.
Will you wish to keep the order despite this fact?
Thank you for your understanding.
"
I would write to them that they are obliged to deliver the ordered goods and that their internal errors are regrettable, but you cannot be held responsible for them. I wonder how he will handle it. If it happened abroad, it is somewhere else. And here are the views, how the shops are, the poor are pathetic. In the Czech Republic, the customer is frowned upon in a big way and it will only change if people don't bother to speak up. Otherwise, they will sweep with you again and again...
I do not agree, they will talk to you in the same way in Germany, Austria and England (from my own experience), it all depends on the business and in CR you can find a businessman who behaves respectfully.
Specifically, CZC behaves respectfully (I have been a client for many years) and really tries to solve problems for the benefit of the customer
could also be written.
A really sad story and completely Czech. Find a jerk who will like everything (customer). Use all possible means and pretend that nothing happened. Mr. Dvorský, no one is robbing CZC here. :-D thieves are sitting elsewhere and I can really talk about it ;-)
the other side of the coin tells me:
The poor person who is responsible for this will probably kick him out because of it :-(, because I really wouldn't wish that on him!
What now? Am I even entitled to this type of Ipad if the "worse" one jumped on my invoice?
Mistakes are paid!
CZC Business Terms: Regarding the goods that were listed in the seller's offer with the information that they are not available in stock at the time of the buyer's order, they are "to order" goods. In this case, the purchase contract is only created when the order is confirmed by the seller. The seller does not have to confirm this, which does not create a purchase contract, in the event that the ordered performance becomes impossible, because the ordered goods are no longer produced, or are not supplied to the market available to the seller, or are unavailable for a long time due to no fault of the seller.
so how did it go?
Have they confirmed to anyone yet that they will give them the one with 4G and that it is their fault?
Even so, I don't think they would be on track if they sold a few pieces at that lower price... The margins on it are certainly at least 3,-
after the email that someone already wrote here. It was written by me that I "insist" on the original order.
Today I was charged "satisfaction" in the form of a discount or voucher in the amount of CZK 500.
Correct form:
I would like to apologize on behalf of CZC.cz for the error in the product description
Apple iPad 3 (New Ipad) in which the 4G parameter was incorrectly specified.
Our employee made a mistake when entering the product into the system.
We therefore ask for your understanding and apologize once again for the error. As
as compensation, I would like to offer you a gift voucher with a discount of CZK 500 for
purchase at CZC.cz.
so they just sent it to me too...yesterday a lady called me saying that she was going to cancel the order because the tablets aren't there anyway and I'll just order them when they are...I'm sorry that I don't want to disturb it, that I'll just wait, and that I want to have it under the conditions for which they offered it on Sunday... so she said that they would call me back and then they also sent me this email...
How will you give it to Mirka? Will you insist on 4G?
God, guys, you tried it, it didn't work... CZC made a mistake, cancel the order and that's it.
god sir Yes, we tried it. In my case, it's definitely not about seeing a "tiny" company that will get into financial problems because of it ;-) I (ME) want it three thousand cheaper. CZC probably made a mistake, but Tesco likes to make mistakes too :-( and that bothers me!
for Milda: I am determined not to insist on him. Honestly, if I knew they were making these mistakes more often I would have dealt with it, but not like this.
I tried to see if they would behave differently and they didn't.
I ordered 3 and they offered me 2x 500, which I think is quite fair. Everyone can make a mistake. I just hope no one lost their job because of it.
AL