Ondrej Holzman For the first time, Apple has officially commented on the case of bent iPhone 6 Plus. The Californian company's message to the public is clear: only nine customers have complained about bent phones and these are completely isolated cases. Bending of the iPhone 6 Plus should not occur during normal use.
The affair with bent 5,5-inch iPhones began to spread online yesterday, various users reported that the new iPhone 6 Plus began to bend when carried in their back and front pockets. YouTube was then flooded with dozens of videos in which people test whether the body of the new Apple phone can really be bent. Apple has now come out with the fact that the problem is not as big as it is presented.
[do action=”quote”]During normal use, iPhone bending is very rare.[/do]
"During the first six days of sales, only nine customers contacted Apple saying they had a bent iPhone 6 Plus," Apple said in an official press release. "During normal use, it is very rare for an iPhone to bend."
Apple also explains how it designed and engineered its new iPhones to be both beautiful and durable. In addition to the anodized aluminum chassis, the iPhone 6 and 6 Plus also feature steel and titanium springs for even greater durability. "We have carefully selected these high-quality materials for their strength and durability," explains Apple, and also claims that in all the tests it has conducted on the user load and endurance of the device itself, the new iPhones have met or even exceeded the company's standards.
While Apple is encouraging all customers to contact the company if they encounter similar issues, it appears that the problem will not be nearly as big as it has been presented in the media in recent hours. According to Apple, only nine people have directly complained about the bent iPhone 6 Plus, and if that's true, that's really only a fraction of users, as the new 5,5-inch iPhone already has hundreds of thousands of customers.
Currently, Apple is dealing with a much more serious problem. Namely, the release of iOS 8.0.1 caused loss of signal and non-functional Touch ID at least for users of "six" iPhones, so Apple had to withdraw the update. Now he works to the new version that should arrive in the next few days.
OFFtopic: I reported an iphone 5s and they gave me a new one, 14 days and the same defect as the new one, if I wait, will they exchange it for a 6? Or will they still have 5?
model for the same model - a familiar one was exchanged for a new 3GS last year due to a defective iP3GS battery
Yeah, refurbished :-/
3 complaints for the same defect and you are entitled to a refund, that is, if the new code has not changed
tvl advertises with apple not samsung!!! apple is something completely different when it comes to complaints... in addition, it can be done by buying an iPhone 5, for example, and if you know how, you won't pay a penny for a new 6 :))
You probably won't reveal the instructions? :)
yes, I would also be interested in this guide :D
it's about when you bought it, if it was last year, then on the third exchange you don't have such a clear right to a refund because you got a new iPhone every time and therefore a new warranty. that's what I was told on SOS.
No, you got a new iPhone, but they treat it as repaired, the original warranty applies, that's what I was told..
just curious - what kind of defect?
just forget that they would give you a 6
Of course, only 9, because apple sheep are so stupid that they think it's normal... that's how it is when you put a 2 year old sw/hw device in the hands of sheep.
Shut up trolls and go on mobile mania :)
Is this really capable of being written by someone from a country where you regularly use sheep instead of whores?
Dear uncle, drive your wife out of the pasture and stop looking over the fence at the neighbors. Maybe the envy will pass you by one day.
exactly :D
64bit CPU and iOS sounds like very old technology indeed. First look at the benchmarks and then evaluate the performance. You won't dazzle anyone with the number of cores and large RAM these days. That's why, for example, Japanese cars are faster than American V8s, they are simply more efficient. Of course, we won't get many professional or valuable contributions from someone who goes to write thoughts about sheep on jablickar.cz. Only a real pro can succumb to pseudo-affairs without their own reason :)
After all, it doesn't even have full HD, and you can also enjoy NFC even now, which has been on mobile phones for a long time. I also congratulate you for discovering Widgets, and in a few years you will also be able to charge without a cable and other conveniences that the competition has had for some time :) but you sure you know
You two Slovak gardeners, get rid of this data worthy of salesmen somewhere in the electricity. FullHD is more than useless on a mobile phone, it's just a number. The user is not able to recognize such a pixel density at all. It's more about the quality of the display and the type of pixels than the number of pixels. To this day, NFC has no meaningful use by the competition, unless it is a violation of copyright. It makes no sense to flood the market with half-baked products just to gain primacy, viz. 8Mpix front camera at HTC, banking NFC at Samsung or already mentioned FullHD aimed at consumers who still remember this data from buying a TV. Before you start pulling out different information from Alzák here again :) better go to the nearest store, take your iPhone in your hand and try it with it, you will be delighted. I have been working in computer technology for 9 years and have really tried a large number of devices. 3 years ago for personal use, it is not possible at work, I switched to Apple, and in terms of convenience and reliability, it has no competition, and I, as a user, am very satisfied. So my advice is, stop with preconceptions and at least go try it even if it would be expensive for you.
I don't understand why you come here.. Calmly open the Android forum and see what a great platform it is or what a great phone you have or the Windows forum.
Finally a reasonable answer, Ondra, thank you for it!!! Yes, it's like cars, today a 4-cylinder is enough and it performs like a 6-cylinder with far less consumption, emissions, etc., and that's how ios works compared to others...
A pseudo-afferum? Aren't you all lying here? Then it's no wonder that you are said to be sheep, because after reading the comments, I feel like it's some kind of sect here. And just by the way, I'm buying a 6 plus.
you and your friends with a green trash can only dream of the kind of customer service offered by apple :)
You'd better let your son have his mother check his school assignments and go out to get fit for school in the morning.
Someone who doesn't know what the basic properties of metals are, specifically anodized aluminum, so it's pointless to have fun and compare them to plastic.
I have to laugh at how one meaningless video can drive everyone crazy...
don't forget that Apple has been caught lying so many times that they will surely lie on this one as well as when they print
the facts are clear: the iPhone can be bent very easily, no other phone in a similar price category can be bent so easily, the iPhone 6 Plus is simply a typical Chinese scumbag
Very easily?
http://www.ubreakifix.com/blog/iphone-6-plus-scientific-bend-test/
I saw only one video where the times on the phone did not match.
yes, very easy:
https://www.youtube.com/watch?v=znK652H6yQM
you can't easily bend any mobile phone with a price tag above 7, let alone a Chinese scumbag for 30 (Apple)
I saw the video and I'm talking about it. Look at the times on that phone. That time is going backwards. Why?
this is also fake, right? :D
https://www.youtube.com/watch?v=-58g-sMrkys
and here's another one...all of them are videos showing how phones bend in your pocket..
https://www.youtube.com/watch?v=h-DcUASffHU
however, thanks to your animal language comment, this is my last entry in this thread
and also fake?
https://www.youtube.com/watch?v=NTr_ParFV-Q
this would definitely not be enough for Samsung/LG/HTC
stop whining and denying the truth
beeeeeee
This video is a cut from the main one, so the same thing. When you compare them, you will probably recognize it yourself... just a little cute... but the author will appreciate that you increase his viewership...
paranoia?
that can only be answered sensibly: béeeeee :)
You are a Lama and you will remain a Lama!!!!!!
How can anyone still defend this, you're retards :D it's just shit, how can anyone argue that it's very rare :D omg, are you kidding yourself or what, what the hell is precious about that money, maybe it shouldn't stand at all with such a phone from such a brand, I'm not lying about other shortcomings, but this one probably won't apologize even if there were 5 of them, it's a world brand, so the hell is the quality and what I need people, not just the stupidity of the dude...
The reaction to the phone for 20 sticks that it must not bend when you bend it?
A 20 mega Ferrari will also be scrapped if you crash it. :-)
VENDEN, VENDEN, think about yourself before you slap something in public!
good demagoguery.:)) you should compare it to your ferrari breaking in a sharp bend.:)
http://www.cultofmac.com/297404/get-bent-shocking-history-bent-smartphones/
the fact that you're an android phone is your problem, everyone who doesn't have an iphone is just envious. what's great about the iphone is that it doesn't have one
fuck and you don't know the word virus you sock
Do you think the person who has Android is a sock who doesn't have it on iPhone? God you are a fool. Read the opinion of a developer who programs on all platforms http://tech.ihned.cz/?article%5Bcomment%5D%5Bukaz_vsechny%5D=1&article%5Bcomment%5D%5Bart_id%5D=62770990&p=041000_d&article%5Bid%5D=62770990#comm
But since you're probably swept, you won't understand.
Hello, it's a shame I can't address "colleague". At first, I would like to draw your attention to the grammar and also to the fact that someone is probably making an ass...
If some demented person bends an iPhone 6, or any Apple phone, all the Android sheep will start howling what a piece of garbage it is. No one, including me, who owns an iPhone 6, needs what you say to be friends, it is enough for us that the apple works!!! In your post you also write about other shortcomings, I would be interested in an example.
Thank you for the answer, but if I read it after you :))
Don't talk about grammar if you don't know it yourself. So "Hello, too bad (comma) I can't address (space)"colleague". Mr. Smart.
Is the person who has an iPhone and agrees with you a colleague? Are you a sect? The person who bends the iPhone is demented? Android sheep? That term is not commonly used...the sheep are associated with another system and you are its representative.
But we talked about that
Think people.. Leave the insults and moronic clichés like: "iPhone is expensive shit, iPhone is for snobs and rich people's shit,...". The same: "Android users don't have Apple and envy those who have it, that's why they hate them...". I'm an Android user but I want to buy an iP 6 Plus, now I have a Samsung Galaxy SIII and I can't complain... But it's true that Android crashes sometimes and you have to restart/remove the battery - which Apple doesn't have, I hear.. And yes – Apple seems expensive to me too, but I admit that if I want above-standard, I have to pay extra ;)
It's true, Apple has sheep, but Android is dumb :-)
It's not just the iPhone that suffers from this ailment: https://plus.google.com/109132711266069235575/posts/D6PrVfzWiGw :-))
but also other Apple products :)
Samsung or Apple? Who cares, they both blend ;)
https://www.youtube.com/watch?v=lBUJcD6Ws6s
Hello, since both Apple and Android owners contribute to this forum, I will be happy to contribute to both groups. I've always owned a Nokia phone, until Nokia started to decline, Android entered the market and I probably didn't even know Apple. My first Android phone was a top of the range HTC, it dropped after about 2 years and it was in …….
I bought an Apple 4S phone at the time and after about a day I was on pills and wanted to return the phone. But only when Apple taught me that everything can really be under control in one system and without potential attacks by various viruses. I really don't need super Full HD super, and what's more, a resolution that the eye won't notice anyway, RETINA is more than enough for me, currently on my iPhone 6, where it really is the best top version so far. I'm really tired of posts like: bent iPhone, Apple sheep, etc.
I'm not bashing the Android system, but when we consider what Android can be plugged into and it's not even able to open TETRIS, that has never happened with Apple and it WILL NOT happen!!!!! This system will never run on another manufacturer's device and therefore will hopefully always work.
Maybe that's all for the discussion...and more....in two years of use, I've been using HTC for sure ten times....Apple hasn't even ONCE:))))))))
My speech, I have been using apple since R.2007, i.e. the first version, and I have never been more satisfied
it's clear that if the Americans get on the phone with their big ass, they'll bend it.
I have been a user and fan of Apple products for 25 years and have been blessed with them. I also scolded myself sometimes. For example, all Apple mice have always been worth shit. I'm also not too excited about the spots on the new iMac display, but this is a shame like a pig! Poor Steve must be spinning in his grave! :(